Job Description:
Define, build and lead organization accountable for U.S. business travel related payroll processing, tax and accounting, quality assurance, metrics and reporting as well as risk management.
Determine processes, systems and controls required to effectively support multi-jurisdictional tax liabilities and reporting for domestic business travelers within the U.S. as well as for international travelers into the U.S.
Foster strategic partnerships across the Business Travel Program and HR leadership teams, management, and internal counterparts in Accounting, Compensation and Benefits, Finance, HRIS, Legal, and Tax to ensure first-class delivery of business travel operations and payroll services.
Partner with internal organizations and external vendor to ensure accurate and timely processing of business travel-related tax allocations and reporting for in scope employees.
Define and establish quality assurance and control processes to ensure data movement is secure and flowing correctly, tax calculations are accurate and in scope employees are complying with the Business Travel Policy.
Build and lead a high performing team comfortable operating in a highly complex, dynamic, and frequently ambiguous environment.
Ensure that all processes are controlled from a risk perspective, and have built in control assessments to review their effectiveness.
Develop meaningful metrics, root cause analysis, and implement remediation plans to address deficiencies where appropriate.
Ensure all external vendors are properly managed per the firm’s TPO requirements; ensure all internal service providers are delivering per the agreed SLAs.
Requirements
Bachelor’s degree in Business or Accounting
10+ years of progressive Operations and Payroll experience with large, multi-national organizations, preferably in PeopleSoft Payroll environment
Proven track record of successfully setting strategic agenda, driving change, and managing large operations
Deep and demonstrated knowledge of US legislative and regulatory requirements as relates to payroll tax reporting and remitting requirements; knowledge of international treaties and associated payroll tax matters is a plus
Both strategic and 'hands on' leadership skills with a proven track record of delivering results through cross-functional teams in multiple locations
Demonstrated process management experience; experience in process re-engineering is a plus
Experienced in identifying and mitigating operational risk through effective controls
Able to effectively manage competing priorities in a fast paced environment; can simultaneously manage and deliver multiple projects
Outstanding work ethic with a high degree of confidentiality
Excellent communication, interpersonal, relationship and consensus building skills with the ability to influence at all levels of the organization; effectively gains agreement and consensus for ideas
Fiscal management skills to ensure that financial controls are in place and accounting is accurate.
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