The Compliance Director will support the regulatory response function within Fidelity Brokerage Service (FBS) Compliance and be responsible for a wide range of activities including the coordination of regulatory examinations and complex regulatory inquiries, providing advice and compliance support to various business partners, decision making as it relates to regulatory filings, development of substantive reporting on regulatory matters, and individual project assignments that support the regulatory program or the department at large The Compliance Director will be expected to regularly interface with regulators and senior level business partners concerning a broad range of subject matter relating to the Firm’s retail broker-dealer.
Primary Responsibilities
Serve as a liaison between the Firm and industry regulators with respect to a variety of regulatory matters.
Independently lead regulatory examinations in person or remotely and draft written responses related to exam findings.
Evaluate regulatory inquiries, complaints, and filings, for actual and potential monetary, legal and reputational risk exposure and assess whether particular inquires require escalation to management, the firm’s legal department, or other stakeholders.
Perform detailed investigations and analysis of complicated subject matter, coordinate with internal business partners at all levels, and draft timely, thorough, and accurate written communications to industry regulators in response to regulatory inquires, customer complaints filed with regulators, and disciplinary actions.
Evaluate each matter for potential compliance issues or other deficiencies and drive remediation efforts as needed.
Provide ongoing compliance support, training, and advice to business unit partners across the organization.
Develop reporting for senior management related to regulatory inquiries, issues, and trends. Occasionally present on related subject matter.
Keep informed of emerging regulatory issues, trends, and other developments which could impact the team’s work.
Serve as a mentor to junior associates including the review and approval of regulatory response communications.
Contribute to group infrastructure and technology development.
Support other departmental goals as needed.
Desired Skills and Experience
Education and Experience
Bachelor's Degree and/or relevant work experience required
Financial services experience with 5 plus years in a compliance/legal or similar role
Series 7, 9/10 or 24 preferred
Skills and Knowledge
Extensive knowledge of securities markets and of retail broker/dealer operations is preferred. Knowledge of clearing, capital markets, cybersecurity, and investment products.
Broad knowledge of applicable securities rules and regulations.
Strong verbal and written communication skills are critical. The ability to convey the Firm’s position on each matter and to simplify complex issues by way of written communications is required.
The ability to interact effectively and build relationships with peers, all levels of management, and regulators.
Ability to effectively multi-task and balance day-to-day responsibilities with longer term projects in a fast-paced and challenging environment.
Strong interpersonal, negotiating, and influencing skills.
Proven ability to identify, analyze and resolve complex problems.
Impeccable administrative skills and attention to detail.
Sound judgment regarding need to escalate issues and concerns.
High level of personal integrity and professionalism.
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