The Director of Global Partner Programs role is focused on helping accelerate Dropbox customer growth through channel partnerships. This includes developing and closely managing the core global reseller partner programs to define the criteria for working with Dropbox as well as help fuel partner training and sales. This role will also act as a leading function on the unified partner framework, including ISV/Technical partnerships and other relationships. (These partner companies enter into an agreement with Dropbox, such that both Dropbox and the partner can collaborate on program benefits and services.)
Responsibilities
Manage work across a matrixed organization with internal and external stakeholders to get feedback, buy-in, and manage expectations
Develop detailed project plans that define key activities, timelines, and resource requirements needed to achieve project objectives
Mange project teams and related implementation activities according to project plans
Complete all channel program projects and deliverables within established timelines across cross-functional teams
Analyze partner performance and own creation of incentive models
Design policies and objectives for channel partner contracts and programs.
Provide input for forecasting and formulating program development budgets.
Assist in analyzing channel programs and making suggestions to increase effectiveness including the development of reporting and the construction and management of incentive programs.
Create programmatic playbooks that outline the overall strategy for third party engagement (accounting partners, resellers, referrers) and the steps and structure that lead to intended outcomes
Requirements
Have experience with and a vision for world-class SaaS reseller partner programs
Must have a strong analytical background
Strong technological understanding of interoperable cloud solutions, the principles of building to APIs and a solid understanding of accounting principles
Proven history of building and running global teams
Experience managing multiple teams both directly as well as matrixed reports
Background that includes working with online banking and/or payments technology is preferred
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