Job Description
We are looking to become famous for appreciating our customers by executing personal and premium experiences that deliver ease, understanding and respect. We are building the future of AT&T. We are a premium brand. Our role is to create the experiences, services and offers that justify this premium. We are not for the faint hearted. We are trying to change an industry.
You can define the future of differentiation. You're the Product Director.
We are looking for a Director of Product Management. You'll be responsible for managing the products, experiences, services and offers that make us special at AT&T. You'll be tasked with driving usage of the products and experiences we have in market like Plenti. You'll be responsible for driving the enhancements and features that will make our products better and our customers feel appreciated. You'll manage the numbers that prove we're doing the right things and make the recommendations to make us awesome. This is a big job that measures 'Make it Personal' and makes the changes needed to knock it out the park. If this scares you, you're not right for this role. Oversees the product performance, revenue, market share, penetration, and profitability objectives to determine and recommend product marketing strategy expenditures. Evaluates the performance, career planning and development for the team. Influences decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates. Oversees compensation programs which are designed to attract, retain and motivate employees.
We are looking for Exceptional.
Working in the Marketing Strategy and Customer Loyalty team means you get better at what you already do well. You'll have a product management mentality if not background. You'll be a great marketer. You'll understand the wireless industry. Above all, you'll be passionate about the customer. You'll do everything you can already to be a customer advocate. You'll protect the customer. You'll find ways to make them feel appreciated.
Position is located in Atlanta, GA.
Education:
Bachelors in Marketing, Business or related field of study; Advanced degree preferred.
Experience:
10 or more years of experience and at least two years of management responsibility.