Job Description
The Director of Facilities Management serves as the market segment business leader for the Government Division of Sodexo North America (NORAM). In this role, you will be responsible for supporting facilities management segment operating performance and revenue growth. You will work closely with Operations and Business Development leaders to support the achievement of profit objectives and new business growth targets.
The Director will have the capacity to effectively deal with and influence Client facility management leaders and technical staff. Significant experience in facility management/property management solutions is required, including: FM Services (HVAC, MEP, MAC, Lab Services, janitorial, landscape, etc.) and energy efficiency in office or plant environments. The Director will maintain relationships with business unit leadership, marketing, technology and operational teams to actively engage in planning, new solution development, costing, start-up and transition management, and best practice sharing across FM accounts in order to develop new solution sets.
Key Responsibilities
Works with the SVPs of Operations and technical staff to define government facilities management, equipment, operations & maintenance technical solutions and efficient operating plans to increase performance.
In support of business development, leads the technical solution development process, including the technical/operations resource team for larger and more complex opportunities.
Responsible for the development of solution sets, estimating cost/savings, support to ROI analysis and proposal development.
Serves as the facilities management technical services champion responsible for the identification and development of government services facilities, maintenance management, service and systems support.
Conceives of winning government facilities management technical service strategies, supports teaming, defines delivery solutions and pricing strategies in collaboration with Business Development and other division leaders.
Provides initial prequalifying support and facility assessments in support of the sales team to better position Sodexo’s value and optimize productivity.
Drives execution of facilities management market development strategies, tactics and actions.
Participates in relevant industry associations, organizations, events and groups.
Initiates and manages interface with NORAM leadership to convey facilities management market segment status, gain agreement on key business initiatives and effectively utilize division resources.
Minimum Qualifications
Bachelor of Science or related degree.
Minimum of 10 years of experience, with directly related experience in facilities management operations and contract management.
Demonstrated experience in and knowledge of facilities management, property management and/or related program management.
US Government contracting knowledge and experience.
Highly developed organizational, communication and interpersonal skills.
Ability to build teams, effectively collaborate and gain cooperation.
Preferred Qualifications
Advanced Degree and formal training in facilities management.
IFMA certification (or similar) preferred.
Track record of success in supporting facilities management business development.
Familiarity with Sodexo’s core businesses, including facilities management, operations & maintenance and remote site services.
Relocation is supported to the Mid-Atlantic area.
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