Tuesday, July 21, 2015

Director - Creative Technology - American Express - New York


Job description
As Creative Technology Director, you will be leading a team that will be pushing the cutting edge in UX, rapidly prototyping new designs and iterating based on A/B testing and qualitative customer feedback. You must know the fundamentals of user centric design, but also be able to roll up your sleeves and dig into the code to build great experiences. You will work closely with an existing team of high performing UX/UI Designers and Engineers to realize the user experience for the core journeys of AmericanExpress.com.


As a Creative Technologist, you will be hands on in all aspects of user experience including: gathering and understanding business and user needs, building high and low fidelity prototypes, and developing production-ready shippable code. American Express has won the JD Power Award eight years in a row, including Best in Web Interaction for the Credit Card Industry. This is a very exciting opportunity for someone who can blend business needs with customer needs to drive innovative solutions.

Responsibilities
Work with the UI/UX team to rapidly build out and iterate upon low fidelity and high fidelity prototypes – You will own the projects and prove their value to the rest of the organization
Responsible for designing and maintaining reusable UI components used across the Amex organization
Collaborate with Agile technology teams to bring successful prototypes into production-ready products
Act as a thought leader internally and externally and facilitate innovation workshops with clients and partners
Ensure adherence to best practices, standards and brand consistency

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Required Skills/Qualifications
8+ years development experience
3+ years experience building teams and managing people
Relevant experience analyzing user experiences and turning them into usable, interactive prototypes and/or products
A deep understanding of the principles of User Experience, User Interface Design and Typography
Expert-level understanding of CSS – You know the browser quirks and you know how to handle edge cases
A strong portfolio showing breadth of development work

Our Ideal Candidate Also has…
Experience with managing a code-based style library
Knowledge of one or more front-end frameworks (Backbone, Angular, Ember)
Experience working with prototyping tools such as Axure, Invision, Balsamiq, Framer, or UXPin
Proficiency with design tools, most notably OmniGraffle, Ilustrator, Photoshop, and InDesign
Familiarity working in lean/agile product development methods
Excellent relationship management, verbal and written communication and executive presence
An affinity for visual storytelling – You make your ideas contagious!

Educational Requirement

Bachelors or Masters Degree in Computer Science, Interaction Design, Human Computer Interaction or related field
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