Thursday, April 02, 2015

Director - Global Sales Training & Enablement - Dell - Atlanta


Role Overview
The Director of Sales Training and Enablement will be responsible for ensuring the global field sales organization is equipped with the content, resources, tools, training, and metrics necessary to effectively differentiate and sell Dell SecureWorks services. The successful candidate will have a solid understanding of training methodologies and will manage the training team responsible for developing and executing a variety of sales training programs designed to meet field sales goals and objectives. This position reports into the Director of the SecureWorks University.


Role Responsibilities
Create a competency baseline for field/inside sales forces
Assess the range of sales roles in terms of their development needs
Create, select, deploy, manage, and measure sales training programs (including classroom, workshop, and online/distance learning)
Oversee the development of education and training for sales, services, and internal GTM applications (e.g. SFDC) content, working with product marketing and management, and other key SMEs to identify and develop core
curriculum targeted at field sales
Ensure alignment of field sales enablement activities with key internal and external events, such as new product releases, GTM campaigns, and essential industry trade shows
Lead and/or facilitate field sales training activities, including but not limited to: new hire training and on-boarding, field sales meetings, annual sales kick-off and regional/sales team training
Manage external vendors and suppliers of enablement-related training and tools
Develop, deploy and manage the organization's sales certification programs, including the Black Belt program
Ensure that sales is prepared to effectively sell against the competition
Integrate sales methodology and content usage within the company's sales force automation application
Manage the sales content portal (LMS)
Stay informed on cutting-edge tools and technology that may be leveraged to improve sales productivity
Review and maintain the field sales content library and tools, ensuring it is current, relevant, prescriptive, actionable, and easily consumed through the best and most appropriate technology
Determine opportunities for improving the field sales learning experience, and identify innovative techniques for delivery and consumption
Set and manage the sales enablement budget
Measure and report on the effectiveness of field sales enablement investments and programs. KPIs should be measured weekly, monthly, quarterly, and annually and trending and analysis applied to the results

As a managed security provider, Dell SecureWorks expects its employees to understand and apply commonly known security practices and possess a working knowledge of applicable industry controls such as NIST 800-53. Employees will be expected to acknowledge their security responsibilities in writing prior to gaining access to company systems. Employees will be required to maintain a working knowledge of local security policies and execute general controls as assigned.

Requirements

7 to 10 years experience sales training, preferably in the technology services space; 3-5 years team management experience
Bachelor's degree required
Experience developing curriculum and content for effective sales training and enablement
Effective time manager, capable of developing the strategy and executing on the tactics and supporting programs, on time and on budget
Ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities
Diplomacy, integrity, and presence that enables you to work effectively at all levels within an organization, and an understanding of what motivates your field sales customer
History of technology acumen and creativity
Excellent communication and presentation skills
Experience with LMS, instructor-led training (ILT), metrics development and reporting

Preferences
B2B sales experience a plus
Master's degree/MBA a plus
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