Job description
As the worldwide leader in Merchant Services, First Data is seeking the expertise of an Audit Director, someone with a comprehensive understanding of risk assessment and the following characteristics:
Consultative/Customer Service Focus
Understands customers, internal and external, and the current and future challenges they face
Builds long-term relationships by striving for continuous improvement of the customer experience
While balancing a global mind-set with regional and local realities, provides solutions by leveraging First Data’s products, services and market knowledge to create customer value through fresh perspectives, breakthrough concepts and new paradigms
Operational Excellence
Understands the business and its financial drivers to create revenue growth and manage cost effectively in order to help deliver on EBITDA targets
Seeks best practices, balancing risk and reward
Strives to be accountable
Recognizes trends and anticipates future directional shifts in the industry and marketplace
Intergenerational Leadership and Communication
Creates teamwork and collaboration across the organization
Inspires by respectful and thoughtful communications, promoting a culture of openness to foster new ideas
Translates business strategies into clear objectives
Listens carefully
Mentors Audit Managers and team members
As the audit team leader, the Audit Director must:
Administrate Projects
Demonstrate flexibility and urgency, navigating a team of Audit Mangers in completing the audit plan, while considering financial, operational, regulatory compliance and technology risks
Lead multiple audit teams to ensure completion of the audit plan, including responsibility for scheduling, communication with management, defining the scope and managing the audit
Ensure that all audit projects are in conformance with professional and departmental standards
Meet deadlines within the budget
Communicate
Update and maintain the Risk Assessment Universe to develop the annual Audit Plan for approval by the Audit Committee
Manage relationships with governmental regulators that examine company processes, which support First Data financial institution customers
Develop and manage relationships with internal First Data management
Develop audit activity updates regularly for Senior Management and the Audit Committee
Report and Present
Communicate findings and recommendations to management, having determined the root causes of issues discovered; commit to implementing management action plans and track findings through remediation
Deliver internal audit reports which are clear, concise, identify root cause and provide value to management
Exercise good judgment
Self-educate by maintaining internal audit competency through ongoing professional development
Desired Skills and Experience
Experience
Minimum of ten years of audit experience with complex systems and standards, preferably in a payment processing or transactional environment (Financial Services, Banking, Information Technology, etc…); risk assessment experience must be in one or a combination of Financial, Operational, Regulatory Compliance and Technology
Progressive management in key analytical roles with responsibilities for planning, budgeting, management reporting, and project management
Degree – Bachelor's in Accounting/Finance, General Business, Business Law, Computer Science, Management Information Systems or equivalent field
Certifications – CPA, CIA, CISA, CISSP, CIPP, CAMS, CRLM, CBA or other, as applicable
Languages – English, and for certain locations one or a combination of fluency in Spanish, Polish, German, Greek, Korean or Portuguese
Computer proficiency – audit programs, Microsoft Office and other tools
Travel – ability to travel depending on the project (need and location), ~30%
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