Reporting to Operations Senior Director, this role will drive operational initiatives and seek opportunities for efficiency for Product as part of the Business Planning Operations team.
We are seeking an Operations Director who can drive operational performance, both globally and regionally, in a complex, matrixed environment.
How you will make an impact:
· Design and manage operational processes that create efficiency and effectiveness and allow for a well-managed Product organization.
· Develop and manage Product’s knowledge management activities in partnership with the Compass team.
· Work cross-functionally with HR, Finance and key leaders in Product to build and manage a calendar of major deadlines & activities that allow leaders to anticipate and align.
· Understand and translate leader’s vision into tangible, explainable direction that can be shared with others to enlist them in the journey.
· Establish Value-in-Kind (VIK) monitoring with Finance to track revenue tied to the Product teams.
· Partner with the Visa Audit team as needed.
Qualifications
Why We’ll Love You:
· You have 7+ years of experience in a fast-paced environment navigating ambiguity successfully.
· You are self-motivated and highly driven. You may have run your own company or aspire to someday. You have get-things-done DNA.
· You are a jack-of-all trades, always learning and comfortable with constant change.
· You can distill complexity and data down and make it easily digested.
· You have great judgement and show grace under pressure.
· You build momentum for change and carry the team across the finish line in making it happen.
· You love making magic happen, but are happy to be the wizard behind-the-scenes.
· You are a great listener and can communicate clearly with many types of people.
· You put a premium on strong working relationships and know how to use diplomacy to get things done.
· You love a smooth operation and are comfortable holding people accountable for delivering against them.
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