Outbrain is seeking a consultative Strategic Partner Director for our New York office who will be responsible for supporting the revenue and relationship growth of Outbrain’s Engage partners. Additionally, they will represent the needs of all publishers in cross functional go to markets and may manage a small team.
The Engage Partner Management team works with premium digital publishers including Fox News, ESPN, Meredith and MSN. These partners rely on our Partner Management team to help them achieve their strategic goals through revenue optimization, audience engagement, and new product adoption.
Own all post-contract client communications for some of Outbrain’s largest clients
Meet and consult regularly with clients to understand priorities, review performance, and share product updates
Develop processes in order to provide superior client support and escalate partner feedback to internal stakeholders
Work with a broad range of internal parties (Product, Engineering, Business Development, Legal, Marketing) to build partner strategies
Identify revenue and engagement opportunities and work with client to implement them
Educate clients on Outbrain value and any relevant new products, features, or initiatives
Oversee core technology integrations, with support from Technical Account Management and Product, to ensure smooth and successful launches
Monitor client performance trends to find actionable insights
Collect feedback from Engage Partner Managers about new products and represent the team in the go to market for strategic product launches
Oversee a small team of partner managers
What you’ll need to be successful:
8+ years of account management or project management experience (experience with digital publishers and/or digital partners a plus)
Excellent quantitative skills and a proven ability to monitor, identify and present performance metrics (pivot tables are your friend)
Excellent written and verbal communication skills (expect QBRs and client socializing)
History managing account managers with their own book of business
Experience working on go to markets for new products
Excellent time-management and organizational skills
Strong knowledge of Microsoft applications, especially Excel and PowerPoint
Strong analytical and problem-solving skills
Ability to work independently and in teams
Familiarity with online advertising and/or publishing
Web analytics experience (e.g. Google Analytics, Omniture, Web Trends)
Experience working with API and SDK integrations
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