Position Summary:
• Manager performing deep dive assessment for the Commercial Claims end to end reviews.
• Coordination with advisory partners.
• Facilitate data analysis and stakeholder management.
• Coordinate with business leadership, prepare recommendation packets.
• Facilitate reviews with HR, Legal, Compliance and leadership.
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• Strong written and verbal communication skills.
• Participate in idea generation activities (e.g., focus groups, interviews, etc.) as well as in design sessions.
• Assist in feasibility assessments and business value validation ; develop and gain approval of business cases during subsequent stages.
• Develop, define, and gain approval of business cases, collaborate with key stakeholders to ensure successful outcomes are achieved.
• Create and lead the design and implementation of solutions that meet business needs.
• Partner closely, collaborate and build relationships with claims and business unit customers to manage expectation and drive customer satisfaction.
• Ensure solutions drive process innovation and improvement.
• Conduct operational assessments to understand business processes, management practices, and business performance to identify opportunities for improvement.
• Manage communication regarding solution design and approach with business stakeholders
• Manage multiple projects/priorities utilizing strong planning and organizational skills
• Adopt industry methodologies and tools to design solutions.
Position Requirements:
Skills / Experience Required:
• Ability to master leading methods, models and associated tools & techniques.
Strong understanding of business and organizational design principles.
• Consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping, and business process redesigning
• Strong verbal, written and presentation skills with the ability to build effective customer relationships
• Strong analysis and design skills.
• Some experience in process re-engineering.
• Strong PC and documentation skills, e.g. Excel and PowerPoint.
• Strong facilitation skills.
• Ability to acquire new skills and apply these in challenging environments.
• Relevant higher degree would be desirable but not essential.
• Experience in either Financial Services or Consulting Background.
Years of Experience:
6-7
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