The Sr. Systems Administrator responsible for providing support to critical customer facing applications. The position requires applying root cause operation break fixes and other enthusiastic maintenance activities to keep the application up and running 24x7. This is a professional level position and requires strong execution and analytical abilities. This position is expected to interact with Systems, Database personnel, Engineering, Product Development, Clients, Risk and various groups within Technology. Success will enjoy strong Linux/Unix, communication and analytical skills.
Watch: Career Advice
Responsible for the ongoing maintenance, security and availability of several applications based on business requirements and adhering to tight operations, security, and procedural models
This position requires a dynamic, hard-working and ambitious individual, with excellent oral and written communication skills
Assist in change management processes
Improve the efficiency and help standardize current processes
Document and thoroughly understand the application architecture, system configuration across platforms and work with various systems and use this knowledge effectively to resolve issues
You will work closely with customer support team to communicate the root cause of the outage, duration and recommendations or steps to resolve issues
Participate in Service Improvement meetings after an application outage
Respond to general inquiries
Provide assistance as required in analyzing the trends and suggesting long-term and short-term improvements
Resolve incidents and problems in accordance within defined guidelines and meet operational level agreements
Implement change requests and meet project deliverables
You achieve and understand Service Level commitments
Ability to work after hours including weekends and night when required
You provide automation solutions of manual repetitive tasks
Qualifications
Bachelors degree in Computer Science or related technical field and 7 years of related work experience or a Masters degree and 3 years of experience required.
Solid experience working as a Unix/Linux Administrator
Experience with SSH, SFTP, SSL certificates, Unix/Linux file Systems, and Unix/Linux commands
Prior experience working with JVM such as Tomcat under Linux/Unix
Prior experience with internet facing application and familiar with Apache or equivalent technologies
Strong scripting in UNIX/Linux using Shell, Perl or other scripting languages
General understanding of networking, firewalls, load balancers, and databases
Excellent oral and written communication skills, and strong inter-personal skills
Able to multi-task in order to meet goal of low MTTR (mean time to repair)
Strong ability to self-learn new technologies
Individual should be self-motivated with the ability to work independently
Sound planning, organizational and problem solving skills
Excellent interpersonal skills with ability to communicate effectively with technical, non-technical, and clients
Demonstrated ability to meet deadlines and commitments in an environment that requires multitasking among concurrent projects
Desired
Unix and ITIL related certifications are desirable
Application development experience is a plus
Experience working in large, complex, enterprise datacenter environments
Keynotes or other monitoring tools such as Tivoli
BMC remedy
Kafka or MQ technologies preferred
Send To A Friend
Posts
