The Consulting Director, Technology Solutions leads key client engagements and PS practice initiatives (e.g., solution or offer based) across multiple industries in the Southeast geographical area. The Consulting Director, Technology Solutions leads, manages, and supports the execution and delivery of customer solutions from a services perspective. The Consulting Director, Technology Solutions works with the Sr. Consulting Director and Sales team to create and execute the business plan and develop the area’s capabilities in terms of demand creation and service delivery. The Consulting Director, Technology Solutions manages a team of billable consultants and is responsible for engagement planning, engagement staffing, execution, quality and client satisfaction.
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• Oversees delivery of core infrastructure consulting projects sold to client around the installed base
• Participates in the sales process, taking a lead role on project expansions and extensions
• Manages client relationships to create promoters within the account
• Partners with account relationship lead on account planning and strategy
• Works with overall account team to identify sales opportunities
Skills and Experience
• Significant technical project/program management experience, particularly in a data and analytics environment
• Strong technical expertise in relevant areas including data warehousing
• Customer relationship management experience
• Sales experience, particularly in services
• Financial management experience sufficient to run profitable consulting engagements
Key Responsibilities
• Oversees overall project planning and execution for all current core infrastructure projects at a client; plans and manages project scheduling and sequencing
• Supervises a group of Project Managers who manage projects on a day to day basis
• Manages relationships with client stakeholders, seeking to build strong client promoters to build pipeline of future work
• Actively develops opportunities to expand and extend current projects
• Communicates project status to all project stakeholders through status meetings and reports
• Regularly meets with account team lead to discuss account strategy and future sales opportunities
• Coaches and develops Project Managers and Consultants
• Manages process of scoping, planning, costing, and pricing new projects
• Develops Statements of Work for new projects; defines goals and objectives, client requirements, resources needed, budget, risks, and deliverables
• Works with available resources to staff projects appropriately
• Ensures proper internal management systems are adhered to, including time, to facilitate accurate reporting
Qualifications
Education and Experience Requirements:
• BS, MBA, or MS in business, technical or professional discipline or equivalent work experience
• Continuous education in business strategies, design concepts and methodologies and/or technologies
• Significant experience in either Financial Services Industry, Telecommunications or Retail industries
• Proven record of eight years minimum demonstrating the ability to manage a successful business and P&L
• Hands on experience in a number of business disciplines such as consulting services, business operations, project management, information technology, software development, or marketing and sales, with a proven ability and record of success
• Strong communications and presentation skills. Ability to positively present themselves, Teradata and consulting services
• Minimum of eight years as an internal or external consultant with broad exposure and experience in a variety of circumstances and a proven record of success
This position is working in a virtual office environment, including home office & customer site. A combination of independent work and team collaboration will be required. Travel up to 50% is also expected.
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