The Director of Human Resources is part of the Hotel’s Executive Committee who champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property colleagues.
The Director of Human Resources is responsible for the efficient administration and management of the Human Resources function to include recruiting, training, colleague relations, policies and procedures, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives.
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Plans, organizes, directs, coordinates the Human Resources Department's strategy in conjunction with Corporate guidelines and initiatives.
Advises mangers on how best to resolve colleague issues and concerns; counsels with colleagues and managers, as needed.
Knowledge of the principles and practices of Human Resources (including administration).
Develop, direct, and oversee overall hotel recruitment and hiring activities.
Thorough knowledge of various Human Resources policies, procedures, federal and state laws, compliance practices, standards and government regulations.
Ability to exercise judgment in evaluating situations and utilizing appropriate resources.
Ability to meet established deadlines and demonstrate excellent time management and efficiency.
Create, coordinate and execute training initiatives.
Ability to establish and maintain excellent relations with colleagues and management and maintain confidentiality.
Work involves the application of professional knowledge and personal judgment to a variety of technical personnel and managerial problems and issues.
Executes and follows-up on Colleague Loyalty Survey and related activities.
Qualification standards:
Previous experience in a similar position in a luxury hotel with training experience required
Preopening experience preferred
Previous experience in the Chicago market preferred
Excellent interpersonal, analytical, and organizational skills a must
Proficient computer skills
Must have a great attitude and be service oriented
Team player
Bachelor’s Degree required
Proficient in communicating in Spanish a plus
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