We're looking for a rock-solid Account Director to join our New York team! Working closely with clients as a strategic partner and trusted advisor, you'll be a part of our growth community, independently driving year-over-year revenue growth from key clients through the effective development and delivery of successful brand experience programs. For this particular opportunity, you will lead B2B engagements, therefore experience with employee engagement, content and event marketing programs is essential to the success of this position.
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Client Management
Drive year-over-year revenue growth for key client accounts.
Serve as strategic partner and trusted advisor to clients. Understand clients’ business and business issues to drive effective solutions.
Guide the development of integrated solutions that leverage agency’s brand experience offerings and are mutually beneficial for the client and the agency.
Identify incremental project opportunities with clients and guide the development, writing and presentation of proposals for these opportunities including scopes of work, schedules and staffing plans.
Ensure clear communication to the client regarding roles and responsibilities, scope, budget, schedules, and project status/action items. Ensure Project Change Notifications are clearly communicated to client and approved.
Team Management
Develop strong and effective partnerships with Creative, Strategy and Production team members to ensure effective program development and delivery.
Manage project process from planning to creative to execution.
Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met.
Budget Management
Oversee client profitability.
Manage budget communication to the client.
Creative Management
Ensure that an opportunity brief is developed to set the stage for strategy development.
Collaborate with Strategists and Creative team to ensure all creative content and agency solutions address the business need.
Ensure that a measurement metric is in place.
Success Measures
Development of deep, strategic relationships within the client
Flawless delivery of client commitments, exceeding client expectations
Positive team climate that inspires others to excel and deliver
Seen as a valuable leader of project and client teams
Repeat and new business with assigned clients
Qualifications
College degree
10+ years of agency experience in the area of client services
Solid experience leading B2B brand experience campaigns for client companies
Demonstrated experience leveraging an agency's offerings to grow revenue
Strong project management, organizational and communication skills
Demonstrated account management competencies: accountability for results, demonstrated ability to grow revenue, client focus, team effectiveness, developing others, sales drive, organizational sophistication and influencing others.
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