As City Manager, you are the General Manager for Google Fiber with responsibility for the overall business in the market. The City Manager will develop and drive the business strategy to acquire, retain and grow subscribers in the market. You will play a lead role in bringing Fiber to market and growing the business through supporting and advising your local team. You will drive the strategic vision for Google Fiber in your market. You will work with a matrix of teams in and out of market to support local outreach to city and state government, utilities, businesses and organizations. You will constantly look for ways to optimize the growth of the business and enhance the experience of the market, community and subscribers. Since our go-to-market strategy is grassroots focused and dependent on joint programs and events with local partners, your role is integral to the overall business of Google Fiber in this market. The role requires a strategic perspective on the business, leadership in a highly matrixed organization and the ability to identify, build and cultivate working partnerships.
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Be the leader for Google Fiber in the market and help develop the business strategy.
Lead a local team focused on community impact, business outreach, and customer acquisition and retention.
Be the face of Google Fiber to local Press, elected officials, senior influencers and business leaders in your market. Support key day-to-day working relationships with the local government, state, utilities and key businesses and organizations with Public Affairs, the Local Partner Manager and the Community Impact Manager.
Work cross-functionally with Outside Plant Engineering and Construction, Customer Service, Product Marketing, PR and other teams in order to build and sustain a healthy local business.
Provide insight and analysis about the market to Google Fiber senior leadership.
Qualifications
Minimum qualifications:
BA/BS degree or equivalent practical experience.
15 years of experience in General Management, Operations or Strategy roles with core responsibilities of managing a team, building business, and managing relationships with public and private entities.
Preferred qualifications:
MBA, JD or equivalent qualification with emphasis on business strategy.
Operational experience in an Internet application or customer-facing Telecom company.
Experience managing, leading and working with a cross-functional team and stakeholders, in developing and executing strategies to deliver business results.
Strong in-market local relationships with city and community leaders.
Global mindset and ability to think across disciplines, industries, cultures and scenarios.
Excellent written, verbal, and organizational skills, with great public speaking capabilities.
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