Manage complex customer area in Northstar Region through leadership and development of team
of field service employees. Position will be located in South Dakota or North Dakota. Create an
environment to achieve ultimate customer loyalty. Provides leadership in setting and achieving
assigned goals in the profitable installation, maintenance and repair of GEHC products and the
growth of the service contract base.
career development.
Drive business results and manage customer relationships within area of responsibility.
Own operational processes (PM completion, Overtime management, NCR, FE Tool utilization).
Lead and cultivate a culture of GE Values and integrity.
Develop strong customer relationships and serve as the interface between customer and all GE
Healthcare organizations creating “one GEHC for the customer.
Proactively identify customer needs and develop and implement customer specific solutions.
Lead service delivery which continuously surpasses customer expectations.
Leverage internal relationships to enhance business performance and customer experiences.
Promote a safe working environment and ensure compliance with applicable EHS policies and
procedures.
Drive change initiatives as required to improve efficiencies and execute on business
commitments.
Qualifikationen/Anforderungen
Bachelor’s degree and minimum five years of leadership experience or equivalent (defined as
High School Diploma/GED and eight years progressive experience with leadership and technical
support).
Proven experience leading a team, managing customer relationships, and/or managing a P&L
or comparable business unit.
Ability to develop and execute multiple priorities and approaches to meet objectives.
Exceptional interpersonal skills.
Willingness to travel.
Zusätzliche Eignungsqualifikationen GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
Eigenschaften
MBA or master’s degree and prior field sales or field service experience.
4 plus years of direct customer relationship experience.
Proven leadership and an ability to orchestrate resources and motivate teams.
Experience in managing a large P&L (ideally $10 million and up).
Strong business acumen.
Leadership skills that build a connection to the workforce through personal involvement,
inclusivity, and trust.
Proven ability to influence and drive change through exceptional written and verbal
communication skills.
Demonstrated tendency to challenge the status quo, drive constant improvement in process,
and an ability to achieve organizational goals.
Understanding of customer/marketplace and drivers that influence customer behavior.
Previous direct report management or leadership experience (ideally 10 or more employees).
Ability to resolve complex issues within functional area and/or area of expertise.
Ability to develop and execute multiple priorities and approaches to meet objectives.
Proven ability to effectively communicate across a distributed workforce.
Pass it on for Referral Bonus. Not the right role for you, but know someone we should meet? Share with him to earn $1,000 referral bonus.
Posts
