Director, Information Technology, Business Intelligence Design & Development Services will be responsible for leading the strategic design and implementation of systems and tools for structuring, storing, retrieving, analyzing and reporting data. This professional will be responsible for establishing the Information Management strategy and designing systems to support the Customer Relationship Management (CRM) tools, Loyalty programs, Business Intelligence, Data warehousing and data repositories.
Director, Information Technology, Business Intelligence Design & Development Services will also be responsible for defining the big data architecture and presenting the data information to leadership to help guide the digital strategy in an informed and strategic manner
RESPONSIBILITIES AND DUTIES
Develop and manage the processes, controls and technical and business solutions necessary for an effective Data Management function. Establish a vision and implement an end state functional business intelligence strategy. Responsible for all SDLC phases and activities for Data Warehouse projects.
Lead the strategic, tactical and continual development of a corporate wide data dictionary and other metadata related to the data warehouse and BI environments.
Play a lead role in developing data governance policies that will ensure data is stewarded (through MDM concepts) and issues are communicated timely.
Work closely with the analytics team within the Data Sciences Group to understand requirements, design and develop layers optimized for reporting/analytics (BI, datamarts, cubes, dimensions, etc). Develop and maintain strong partnerships with internal business leaders and peers. Work closely with the business and analytics teams to understand Business Rules and ensure they are built correctly into the DW and BI layers.
Develop and maintain overall project plans, including the determination of resource role assignments and the incorporation and management of additional external resources where required. Accountable for the effective use of onsite, offsite and offshore resources.
Ensure that project efforts between business groups and project work teams are coordinated to meet business group requirements. Resolve problems or issues to ensure the project stays on track.
Supply the analytics community through a robust training program that offers both initial and delta training for the DW and BI environments with such topics as “how to mine”, “which tables to join”, “what new prebuilt tables or BI objects are becoming available”, etc. Provide technical expertise on the selection and implementation of various reporting tools (ie: BI, discovery platforms, visualization software, etc.
Oversee the design of BI Development processes and data mappings both inbound and outbound. Data Management team is accountable for outbound statutory and other extracts.
Establish departmental goals and objectives that are consistent with, and lead to the successful achievement of, divisional and corporate goals and objectives. Achieve departmental goals and objectives by providing effective leadership, management, strategic direction, and budget and business planning.
Continually assess the effectiveness of departmental functioning, including the people, processes and technologies needed to achieve departmental and corporate goals and objectives. Identify problems and opportunities for improvement, and generate creative solutions that improve qualitative and quantitative performance.
Assure appropriate use of resources, the management of expenses within budget guidelines, and compliance with personnel policies and procedures through review and approval of invoices, time and attendance, expense reports, check requests, vacation requests, etc.
Assure effective, on-going staff training and development activities to support staff orientation, knowledge and skill enhancement, proficiency/productivity and professional growth for Data Management staff.
Demonstrate proficiency with the principles and methodologies of process improvement. Apply these in the execution of responsibilities in support of a process focused approach
Desired Skills and Experience
Minimum Requirements
• 10+ years of experience with enterprise applications supporting product strategy or product marketing.
• 10 years of experience working with business intelligence solutions Experience managing BI services and systems including tools such as ETL, Micro strategy, Tableau, MDM
• 7+ years of experience managing cross functional teams and managing both remote and direct groups.
• Proven ability to translate technical functionalities to direct business benefits.
• Extensive experience working with distributed systems and teams.
• Established track record working alongside Senior and C-Suite executives to establish the best practices for using customer data to support overall business strategy.
• Familiarity working with very large data sets
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