Job Description
Stay on the front lines of groundbreaking technology. Were committed to a dynamic, ever-evolving infrastructure and the hard work it takes to keep our reliable network thriving. Help support the growing demands of an interconnected world.
Responsibilities
Develop and build a Network Operations team that can scale with the needs of the business
Build workflows and procedures for the team based on an industry standard framework (ITIL, COBIT, etc.)
Work closely with other departments to streamline processes in support of the business
Leadership and Supervision of the Network Operations team
Constant improvement of processes and procedures
Qualifications
6+ year degree in a technical discipline preferred (or equivalent experience)
Previous experience with ITIL or COBIT
Understanding of Internet Operations
Knowledge of current networking systems including routers, switches, firewalls, VPNs from an operational support perspective
Proven experience in designing, documenting and writing deliverable plans for enterprise implementations
Previous experience in creating and managing technical resources
Strong history of managerial experience in a technical environment
Project Management (Agile or Waterfall) experience preferred
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