Job Description
We have an exciting Leadership opportunity within the COX Operation! The Client Director will be responsible for $150M+ in product and service revenue and will entail partnering with Cisco Services to formulate and drive an all-encompassing focus across the full solution life-cycle.
Role & Responsibilities
This role will have direct responsibility for the product and services strategy and execution. The Client Director will report to the Cable VP and will be directly responsible for the overall customer strategy and execution to support growth expectations including:
● Focus on profitable revenue generation in product and services.
● Expanding Cisco presence driving relevance to customer's key business objectives
● Building and maintaining executive level relationships at customer and Cisco - this includes developing strong relationships with BU and help guide future development investments.
● Creating Value for client account
● Determining the optimal coverage model
● Lead the selling strategy creating short and long term plans based on research and a deep understanding of business and technology trends
The Client Director will be expected to strategically drive Cisco's end-to-end vision for our customers, as well as maintain an in-depth understanding of competitive conditions, industry practices, market opportunities, and customer requirements. The Client Director will work closely and cross-collaboratively with Cisco's most senior executives within Channels, Services, Technology Business Units, and Cisco's Executive Sales team. The candidate will be expected to motivate, inspire, and continually develop their team while managing channel conflict and taking on new competitors as Cisco continues to gain market share and grow its revenue base and profitability.
Minimum Qualifications
● 7+ years senior management experience, ideal candidate should possess both sales leadership and cross functional/general management experience
● 9+ years in management roles selling solutions to senior executives preferable in the Service Provider marketplace
● Demonstrated track record managing significant revenue responsibility and or profit/loss center and overachieving targets to meet stretch goals
● Business Development and strategy experience required.
● Demonstrated ability to provide thought leadership, think strategically and effectively communicate vision (both written and verbal) and influence cross-functionally.
● Proven ability to work closely with engineering development organization to drive timely delivery of feature and functionality for their customer requirements.
● Adept at balancing intense short-term pressures with overall long-term goals.
● Strong executive presence, polished, and politically savvy.
● Strong leadership skills in coaching and developing a sales organization for 20+ people
● Excellent communication skills and ability to persuade -- using simple communications that convey complex concepts in a compelling, concise, and creative way.
Desired Skills
● Personal Characteristics: The ideal candidate will have a reputation and track record of success as an exemplary sales leader. The successful candidate will have the engaging personality to inspire and create excitement with our sales team, as well as across the entire organization and in the marketplace. He or she will also be strategic and innovative with an external awareness to understand the nuances of selling complex solutions as Cisco expands its market. Utilizing a consultative style, s/he is experienced in teaching and developing their teams to identify and define client needs and develop innovative solutions.
● The candidate must be able to balance both short term goals with a longer term vision for how they will evolve their sales organization to continue to grow and deliver the Cisco value proposition over the next several years. They should have innovative tools for creating a learning organization within the field organization and have proven teaming skills with peers to continue to evolve the best operating practices at Cisco. They must possess the highest level of integrity, and be able to inspire trust and confidence in both our employees and our customers.