Job Description
As Director of Product Management, your charter will be own and define the metrics presented within our flagship Insights product line. You’ll be able to explain each measure, metric, and KPI that we maintain and describe how and why this data matters to our customers in specific, concise language. Importantly, this role will drive implementation of our new metrics information architecture initiative, connecting the functionality of Insights with the strategic value encompassed by Conviva’s experience management platform.
As one might expect, this individual will work with a cross-functional set of stakeholders, including Conviva’s customers and our own world-class engineering organization, to lead development of new metrics, algorithms, and data intelligence features that will improve and extend Conviva’s market leading position in this space.
Key Responsibilities
Own metrics definition and overall quality for the Insights product line
Drive the new metrics IA initiative from its current concept phase through its implementation within Insights and Pulse
Coordinate and evangelize the value of Conviva metrics and KPIs for Insights as well as across the entire product organization
Align metrics usage and definitions with Precision and Global Intelligence product lines to ensure a seamless product offering
Lead Insights product launches through careful planning and assessment of field team collateral requirements
Product ownership of metrics, business intelligence, and offline reporting roadmap and lifecycle
Business line responsibility for the catalog reports portfolio
Identification of market requirements for current and future data product and analytics products by conducting market research supported by on-site customer visits and collaboration with Conviva’s data scientists
Leadership of product launches through careful planning and assessment of field team collateral requirements
Desired Skills and Experience
Qualifications
At least 15 years of product management experience with online video, analytics, or big data SaaS providers
Demonstrated success leading software development teams, either as a previous developer or product manager
A passion for defining thorough yet concise requirements documentation for data products
Adept at understanding customer business problems and interpreting them in the context of data products
Effective communicator at articulating the value of data and data driven business methodologies
Ability to think on the feet and devise solutions with customers
Able to explain the potential causes for buffering in a video stream to both technical and non-technical audiences
Excellent communication and writing skills
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