Job Description
The Platform Management Director is responsible for all aspects of the technical platforms Deloitte utilizes in the delivery of business solutions within the global member firm. Today, these platforms includes, SharePoint, .Net, Java, and SQL. Platform Management provides infrastructure architecture & delivery, operations, functional support, performance testing, and automated deployment capabiliies to complement the business solutions channels. Platform management teams perform proactive assessments of application health and provide incident management and functional support due to application impairments. The organization is adopting a devops culture and toolset to improve overall service delivery in a collaborative effort with the development teams.
Organizational Responsibilities
Provide leadership and oversight to the platform delivery teams to ensure adherence to project work plans, budget and timelines are being met
Partner with the development studio leads to encourage and cultivate a devops culture within the IT organization.
Develop standard environment templates that can be used to provision environments and deploy builds quickly.
Project Responsibilities
Lead the infrastructure architecture, environment delivery, and automated deployment aspects of software development partnership with the business solutions and project management teams
Partner with stakeholders to deliver, maintain, and operate enterprise-wide solutions
Resolve issues, identify risks and escalate, as necessary, to the Global Technology Directors or other stakeholders
Partner with the PMO to prepare overall project strategy, schedule, milestones, tasks and estimates
Collaborate with the PMO to oversee progress and status of deliverables on projects within the various delivery teams
People Management Responsibilities
Manage the recruitment and selection of a talented team
Manage and report staffing, resource allocation, goal setting and measurements
Effectively cultivate a culture of continuous improvement and teamwork among the staff
Build and manage capabilities via integrated onshore and offshore teams
Operational Responsibilities
Establish proactive operational measures to reduce production downtime incidents
Lead efforts to continually improve process for Member Firms
Create a team providing deep technical performance analysis capabilities to identify performance issues before being added to production.
Integrate security standards and processes into daily work to meet and sustain compliance with Deloitte secure practices
Education (degree):
Bachelor’s Degree
Other (Explain): Bachelor’s degree in a technical field or equivalent experience
Years of Experience:
12+
Technical Skills
Strong technical expertise, preferrably across different technology sets (eg. SharePoint, Java)
In-depth experience in project delivery preferrably with Agile/Scrum projects
Leverages advanced knowledge of a business structure and components of a product or service to identify current state for a project or endeavor; Analyzes gaps caused by change initiatives and determines potential opportunities
Demonstrates advanced capabilities around business process flows to resolve issues long term.
Ability to leverage proven techniques to elicit and analyze client needs; ability to provide key input into solutions that meet and often exceed client needs
Ensures architectural standards are applied; Identifies potential risk of proposed strategies; Ensures alignment of systems design to underlying architecture
Executes design activities and establishes standards / leading practices for design activities leveraging knowledge of all application design techniques; Ensures application design is consistent with solution architecture; Identifies leading practices
Understands technology and technical concepts; Produces written materials with a consistent approach and tone; Communicates effectively with stakeholders and project team members regarding technical concepts
Demonstrates awareness of major external technology vendors and understands critical information about future-oriented technologies; Drafts and participates in the development of service agreement contracts with vendors
Other Qualifications
Knowledge of ITIL and Lean Six Sigma process management
Delivers customer service excellence by understanding the customer’s business needs (Voice of the Customer), identifying the appropriate technical solutions, and meeting/exceeding service expectations
Identify, analyze, and drive problems to resolution, handling complex issues simultaneously while effectively communicating across teams
Build team relationships across the organization
Exhibit strong leadership and management skills; ability to work directly with clients and provide consultation
Significant experience leading large, geographically distributed and culturally diverse teams
Demonstrated negotiation and influence management skills
Prior knowledge and/or experience with budget, portfolio management, and demand management processes
Ability to lead people and demonstrated leadership skills within a team and cross-functional team environment
Strong written and verbal communication skills with the ability to present to and collabroate withbusiness leaders
Ability to travel as needed, estimated at less than 30%
Sunday, September 27, 2015
Posts
