Thursday, July 16, 2015
Director - Account Services - Turner Broadcasting System - New York
Job Description
Duties:
The Director will be responsible for leading a team of 20+ (and growing) to support Sales to achieve the highest possible revenue recognition while maintaining the most efficient processes internally. This role will be responsible for leading Turner's transition from a traditional media revenue operations department into a dynamic and added-value group who can support a Sales team with multiple channels of revenue and an ever-changing operational ecosystem. The Director will work collaboratively to determine processes to transition clients from pre-sales to post-sales, execute campaigns efficiently, and ensure clients satisfaction.
Job Responsibilities
Design and architect processes and systems, cross-organizationally, to help operationalize direct, indirect, programmatic and data-centric media buys
Educate and train team to be able to steward non-Direct campaigns such as programmatic-direct, automated-guaranteed, PMP, viewable, and 1p audience-data targeted campaigns
Collaborate across multiple departments to define process and policies for best-in-class service for all incoming campaigns
Working on high profile agency servicing issues - making calls, uncovering issues, proposing solutions, implementing solutions
Qualifications:
Education Requirements:
College degree
Communications/media/advertising/general business - preferred areas of study
Skills Requirements
Solution-oriented with a proven ability to execute
Solid decision making ability
Strong verbal and written communication skills
Strong understanding of programmatic and yield management
Sales-orientation with the ability to define and execute how Programmatic deals are managed, generate revenue and determine ways to up-sell clients
Skilled at reshaping and redefining business needs and processes
Collaborative
Exceptional client service-orientation
Ability to build new job functions and develop training
Desired Experience
As Turner looks to transforms its digital account services business, the ideal candidate will have prior experience in a start-up company
Turner Broadcasting System, Inc. and its subsidiaries are Equal Opportunity Employers Minorities/Females/Sexual Orientation/Gender Identity/Protected Veterans/Disabled.
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