Director - Market Sales - Sleepy's, The Mattress Professionals - New Jersey

Job description
The Market Sales Director will be responsible for the development and execution of a Market sales performance plan for the Northern New Jersey showrooms that delivers upon revenue targets and goals, while providing exemplary customer service, high product retention rates, and supporting and promoting Sleepy’s strategies and initiatives.

Additional responsibilities include, but are not limited to:
Managing, coaching and developing a team of District Sales Managers
Establishing sales objectives by creating a sales plan and goals for the Market and Districts in support of national objectives
Delivering positive, quantifiable results for Sleepy’s, its partners and its customers
Providing leadership, supervision and coaching to direct reports that drive sales and maximize margin
Achieving Market sales operational objectives by contributing Market sales information and recommendations to overall strategic plans and reviews
Protecting company assets, including attaining budgeted shrink results and monitoring store compliance with policies and procedures

Overseeing the optimization of the overall customer experience
Meeting the Market’s sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures ; expense control; analyzing variances; initiating corrective actions
Demonstrating mastery with Sleepy’s internal processes, systems and sales support structure
Supporting HR related initiatives and functions for the Market, including retention, training, development, and staffing
Ensuring direct reports support corporate training programs and complete all company directed training
Creating and maintaining succession, workforce and staffing plans; providing guidance and training to direct reports to develop future leaders
Approving promotions, terminations, and disciplinary action as needed
Monitoring Employee morale in Market to ensure a pleasant and productive work environment
Partnering strategically with all sales support areas, including Advertising, Customer Service, Finance, HR, IT, Logistics, Loss Prevention, Operations, Merchandising, Real Estate, Recruiting and Training
Maintaining a competitive landscape with associated action plan
Visiting showrooms in Market to monitor performance, provide feedback, and recognize exceptional performance and areas for improvement
Completing store inspections to ensure proper interior and exterior standards are met and providing direct feedback to direct reports to initiate an action plan
Communicating regularly with team to provide company directives and reinforce policies and procedures
Interacting with Senior Leadership as it relates to sales, operations, staffing, real estate, advertising, etc.
Performing other assigned duties as needed

Desired Skills and Experience
7+ years of multi-unit retail sales management and/or relevant “big box” retailer senior sales management experience
Proven experience teaching and coaching sales teams to execute sales strategies and improve individual and team performance through a balanced leadership approach that considers customer, employee and company values.
Project management skills, including initiating, planning, executing, monitoring, controlling and closing a project
Excellent relationship building, communication and presentation skills
Strong business and financial acumen
Experience with change management and being able to package that information that in way that is productive for the front-line teams.
Experience in managing profit and loss statements
Microsoft Word, Excel, PowerPoint, CRM solution, POS systems
Bachelor’s Degree in Business, Marketing or related a plus; Master’s Degree a strong plus
Must be flexible to travel and either live within the designated Market and/or live within a reasonable commuting distance
Available to work weekends and holidays

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