Director - Compliance, Financial Services - Altisource - Tempe

Job description
Altisource is currently hiring a Director for our Financial Services division in Tempe, AZ. This position will report directly to the Vice President, Compliance and will have the following responsibilities, among others.
Responsibilities:
Understanding and ensuring compliance with all federal, state and local collection laws, rules and regulations governing financial services
Providing guidance to the operations team by establishing and implementing procedures according to local, state and federal requirements and investor guidelines as they relate to collection services
Creating and maintaining a database that includes all applicable state and federal statutes and regulations having compliance components
Establishing operational procedures to ensure proper usage of the regulatory and investor database, as well as adherence to the requirements documented within the database

Staying current with pending regulatory and state law changes with focus on legislation that could impact the financial services business area and reviewing processes for required changes
Partnering with the legal department to implement procedural changes
Monitoring, analysis and reporting of complaints to regulators and third parties
Continuous updating of policy, procedures, processes and exception reports to incorporate regulatory and investor changes
Helping to develop and deliver training

Key Result Areas:
Drive toward standard timelines and turn times for documents being reviewed/approved by Legal and senior management
Develop comprehensive tracking and reporting for SOW, SOP, SLA, vendor and client documents/contracts
Serve as source of knowledge for business units with regard to state mortgage licensing, regulatory requirements, and investor guidelines

Desired Skills and Experience
Qualifications:
This position requires the candidate to have a strong understanding of guidelines for the collections/customer service industry
The ideal candidate should have at least 10 years of experience working with a financial services collection organization in a similar capacity, and has demonstrated the ability to organize research on the subject matter, and establish and implement procedures consistent with the published guidelines
The candidate must have strong organizational skills, attention to detail, and flexibility as well as the ability to work effectively with global cross-functional teams in a fast-paced environment
The candidate must be proficient in Microsoft Applications to include, Excel, Word and PowerPoint. A four year degree from an accredited college is required
Experience reading, interpreting, tracking and administrating regulatory requirements, internal or external guidelines and contracts is required
Strong collaboration and influence skills
Excellent verbal and written communication skills and a passion for providing excellent customer service
Attention to detail focus with ability to multi task in a fast paced and high risk environment
Consulting experience within the banking or financial services industry preferred
B.S. from accredited university required

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