NOC Director - AT-Tech - Macon

Job description

This NOC Director Position Features:
• Stable Company
• Great Benefits
• Great Pay to $140K

Immediate need for NOC Director seeking competitive pay, stable company and great benefits. Results oriented, strong leadership, interpersonal and negotiation skills will be keys to success in this stable organization. Will be responsible for hiring, developing and providing guidance to a team of high level technical and management staff for Telecommunications Services company. Great benefits. Apply for this great position as a NOC Director today!

Do you thrive in a fast paced technology operations environment? Are you driven by setting and exceeding aggressive network performance objectives? Can you “roll up your sleeves” to help drive your team to success? If so, we are looking for you.


Summary:
The Network Operations Center (NOC) Director is a pivotal role that has company-wide visibility. As a NOC Director, you will be responsible for a diverse and growing network providing world-class access and managed services to SMB and Enterprise customers. You will drive results through the continued development of a team of technicians and engineers and through collaboration with multiple organizations including Network Planning, Engineering, Field Operations, and Order Processing.

Education and/or Experience Requirements:
* Bachelor’s Degree in Engineering, Computer Science, or related field
* 7+ years of hands-on telecom network operations (WAN, LAN, and Server) experience
* 5+ years hiring and managing highly technical teams
* 5+ years in a CLEC, ILEC, or Service Provider Organization

The primary responsibilities of the NOC Director position include:
* Hire, develop, and provide guidance to a team of high level technical and management staff
* Ensure timely and effective network infrastructure event response and resolution
* Develop and enforce network management and maintenance standard operating processes to ensure adherence to key network and customer satisfaction metrics
* Lead & enforce network change management activities incl. developing and approving change requests
* Plan, implement, and manage network projects related to acquisition and organic growth activity

Knowledge and Skill Requirements:
* Excellent technical understanding of WAN, LAN, and Data Center Architecture
* Excellent understanding of Routing, Switching, and Voice Transmission protocols
* Excellent Communication and Project Management skills
* Excellent spreadsheet (MS Excel) and MS Visio skills
* Strong Leadership, Interpersonal, and Negotiation skills
* Strong Process development and documentation skills
* Sense of urgency
* Results oriented
* Ability to work with multiple departments
* Ability to interact with and present ideas and plans to senior management & executives

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