Director - Leisure Sales - MGM Resorts International - Las Vega

Job description

Check availability and quote rates for International, Wholesale group bookings and additional group bookings with Ad Hoc.

Assist in the ongoing maintenance/development of all Leisure/Wholesale accounts.
Travel domestically and internationally and represent hotel at Leisure Sales related events including trade shows, receptions, client dinners and sales calls.
Manage Human Resource responsibilities for the department. Create and maintain a work environment that promotes teamwork, performance, feedback, recognition, mutual respect and employee satisfaction. Ensure departmental practices are compliant with company policies and legal requirements.
Oversee hiring practices / standards and ensure training programs reflect appropriate employee development guidelines.
Maintain and update all Leisure/Wholesale contact lists and databases.
Conduct property site inspections / hotel tours to highlight areas around the hotel, explain what is offered in terms of amenities, guest rooms and suites, restaurants, bars and lounges, shows, casino, and other services.
Train and provide backup when necessary for the Leisure Sales Data Coordinator on office procedures, department coverage including answering phones, filing, and correspondence in accordance with general office procedures.
Perform all duties as deemed necessary for the success of the department.
Performs other job related duties as assigned.

Desired Skills and Experience

Required:

At least 2 years administrative assistant/clerical or Front Desk experience.
At least 1 year in Hotel Sales handling Leisure accounts.
Good organizational and proofing skills.
Excellent customer services skills.
Ability to lead and mentor a team.
Have interpersonal skills to deal effectively with all business contacts.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
High School diploma or equivalent.
Proficient in Microsoft Office (Word, Excel, and Outlook).
Able to communicate effectively in English, in both written and oral forms.

Preferred:

Bachelor Degree.
Daylight knowledge.
Previous experience working in a similar resort setting.

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