To serve as a Director, Consumer Products for Vietnam, Cambodia and Laos. The role holder must work closely with in country BDM to lead successful efforts by Visa in winning new business and delivering objectives across the Consumer Products portfolio and to both FI (financial institutions) and non-FI. Reporting to Head of Products, the role holder will interact with banks but also many non-traditional stakeholders, such as companies from the fintech industry, social messaging players or payment gateway companies. The right candidate must possess solid business and digital acumen, coupled with commercial instincts. This role must also be balanced by a familiarity with product management and technologies and systems used in payment.
Product Management
As a subject matter expert on consumer products, lead the development and launch of products from concept to delivery
Support both cross-functional and cross-regional teams to ensure the successful management of Visa’s core and emerging products in Vietnam. Cambodia and Laos
Drive sales related to Consumer products; train, educate and provide guidance to Visa country staff on program selection
Drive development of marketing & strategic alliances to enhance consumer product functionality and usage at the point of sale locations
Provide direction, thought leadership, best practice materials and turnkey tools to clients and the sales team to maximize Visa’s card portfolio growth
Provide insights and recommendations on portfolio management, including acquisition, activation, usage and retention, to help issuers identify new segment opportunities and develop product value proposition strategies
Work with issuers in the ongoing evaluation, management, synthesis and development of product line strategies, including new product platform launches
Identify, prioritize and develop product, platform, market and/or service innovations to protect and grow existing revenue streams and to grow new revenues for assigned products.
Lead the development of guidelines, policies, practices and procedures in relation to Visa’s core product platforms
Responsibility and accountability for the core product budget to maximize investments decisions and to ensure activities are managed to the forecast and plan
Digital Innovation
Working hand-in-hand with colleagues in Sales and EP&I, the role holder must be a catalyst for new business wins with major clients and, more important, with non-traditional partners: P2P, Mobile Payment and Digital Issuance.
Qualifications
Bachelors’ Degree required (MBA would be ideal/desired)
Retail banking/financial services business experience with demonstrated experience in product development and/or marketing communications.
Deep understanding of banking operations and/ or payment schemes, including products & services, business systems and processes
Expert knowledge of how the brand, product platforms, and rules interact for existing and new payment solutions
Strong commercial acumen with product line P&L responsibility
Strong communication, interpersonal and collaboration skills are needed to influence direction and change attitudes and decisions of senior level international bankers
Strong self-management skills including demonstrable drive and energy
Customer-facing experience, Sales experience and proven negotiation skills
Possession of strong knowledge and skills across a range of functions including strategy, marketing, operations, budgetary/accounting and administration, at a professional level
Strategic and innovative thinker also capable of strong execution
Strong communication and influencing skills, to work at all levels
Multicultural sensitivity and interpersonal relationship management, including the ability to work effectively within Country, between regions and with worldwide staff
Candidate must have the ability to travel frequently
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