The Director Business Strategy, Planning & Analytics will support the Head of MSS, Vietnam & Laos, & MSS team through the following:
Accelerating Visa's growth and strengthening stakeholder engagement by leading Vietnam Acceptance Program’s initiatives
Driving effective leadership and operations through management of key business processes, including coordination of financial forecasting and budgeting; review of proposed changes to Visa programs, rules or economics; and reporting
Enhancing the effectiveness of the Vietnam Acceptance Program (VAP) by pursuing initiatives and process enhancements identified in annual planning sessions, performance audits, quarterly and monthly business reviews and issue-drive roadmaps
Support the Head of MSS in business planning, strategy development & preparation for the VAP and reporting
Provide and assist the MSS team with accurate data and analysis on key performance tracking and program evaluation monthly
Execute Client incentive process and measures the effectiveness of the program
Process and execute VAP billing quarterly and its adjustment
Drive effective business planning and operations by promoting broad awareness of Visa's past and present financial performance relative to forecast and budget; ensure that the current forecast for the VAP reflects all available market intel and insights
In conjunction with Head of MSS and the MSS team, develop and lead integrated acceptance plans in support of Visa revenue growth targets and strategic objectives; develop an effective tracking mechanism that monitors progress towards these targets and objectives
Research, develop and implement research and communications tools to enhance Visa's business intelligence; Analyze business opportunities and emerging customer needs to identify issues, trends and growth opportunities for Visa
Qualifications
Professional
Recognized degree preferably in Business Management
At least 5 years of experience with strategic and business planning, project/program management, financial analysis and forecasting, and enterprise risk management and ideally from within a complex management organization or consulting firm
Understanding of global, market practices and management of payments landscape
Strong management skills appropriate to a fast-paced business environment
Proven ability to build credibility, influence and negotiate at the highest levels within international organizations
High degree of fluency in English and preferably Vietnamese
Technical
Good in Financial management and Project management
Deal structuring, negotiation, documentation and execution
High degree of business acumen with good analytical skills
Knowledge of payments systems and the cards industry
Good business consultation and influencing skills
Strong presentation skills
Excellent MS Office skills
Business
Strong analytical and administrative skills
Knowledge of payments systems and card industry
Strong strategic thinking and problem solving skills
Strong interpersonal, communication skills
Digital mindset and adaptive leadership
Positive and result-orientated team player
Self-starter with a commitment to learn and a sense of curiosity
Ability to navigate and work in ambiguous situations
This individual will be based in our Ho Chi Minh City office and report directly to the Head of MSS Vietnam & Laos.
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