• The Americas PMM team has typically been distributed between the segment teams in
NA and the markets in Canada & LATAM.
• As part of our global GTM initiatives, we have looked at how we can simplify
communication between GP&E and the PMM team as well as across regions. One key
outcome of this work was the identification of the need to have some central alignment of
the PMM group at the Americas level.
• With the new processes being instituted around commonality led planning and the effort
required to engage in global distillation, we are creating a new role as lead PMM for the
Americas.
This role has three primary responsibilities:
Act as the Americas lead for all inbound problem statements and feature needs which go through global planning processes (Commonality-led planning, business mandatory, voice of the customer). Drive forward processes to represent the voice of the Americas at the global level and ensure collaboration with other regions to get to best outcomes globally.
Play a key role in outbound GTM planning for strategically important initiatives which span multiple segments and/or markets or regions. Work as the interface between the product organization and the region to ensure we have a joined-up plan which speeds up our ability to deploy product in market.
Act as player/coach to the Americas PMM team. This role will have dotted reporting lines across the PMM community and we need the individual to step in and support the Americas PMM team to contribute and drive forward all regional PMM needs. Work with the relevant GM’s on the support and development of the PMM team.
Job requirements:
Soft Skills
1/ Exceptional communicator: ability to simplify complex concepts and communicate across different levels in the organization
2/ Strategic thinker: ability to synthesize various issues at play and draw linkages to the big picture
3/ Collaborator: ability to draw on the knowledge of various cross functional teams and work with global counterparts
4/ Influencer: ability to bring thought leadership and people leadership to bear to reach desired outcomes
Hard Skills
1/ Payments business: Good foundational understanding of payments business and industry
2/ Digital experience: Significant experience in digital technologies
3/ Customer orientation: Roles and experiences demonstrating true understanding of customer issues and orientation
4/ Commercial mindset: Experience in commercialization of products and technologies
5/ Product management skills: Understanding/experience in the discipline of product management and marketing
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