The Google Cloud Platform team helps customers transform and evolve their business through the use of Google’s global network, web-scale data centers and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
The highest priority for our business is to recruit great partners who can generate and close demand for Google Cloud Products (G Suite, Google Cloud Platform, etc.) in order to exponentially grow our business. At present, we lack a standardized playbook of activities for new partners to ramp up and get ready to be productive. Also, the execution of contracting and activation phases for prospects is often suboptimal as they require coordination by Partner Sales Managers of different stakeholders within the programs teams, legal, etc.
Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.
Responsibilities
Manage the agreement phase with the partner prospect to accelerate the time to signature and minimize non-standard terms and oversee partner activation for smooth execution and high partner satisfaction. Provide recommendations on process improvements.
Provide advice to partner on how to set up their Google Cloud practice based on the business plan agreed with Partner Sales Manager (PSM).
Define marketing, sales, technical and operational enablement plan with partner and PSM based on specific partner needs. Work with PSM to get partner executive buy-in to allocate the resources required to set up a successful Google Cloud practice and complete enablement plan within established timeline.
Ensure completion of enablement plan within the timelines agreed; Identify specific operational needs (technical integration) and leverage internal Google resources to implement integration. Track and report on progress of every partner (via tool and performance dashboards) and report to senior stakeholders on a regular basis, providing insights on best practices and lessons learnt.
Close launch engagement with partner with a high satisfaction score and transfer ownership of ongoing enablement to PSM. Identify opportunities for efficiencies, automation, standardization and ways to simplify processes and work with the Partner Launch Programs lead to implement improvements globally.
Qualifications
Minimum qualifications:
BA/BS degree or equivalent practical experience.
5 years in a customer/partner facing role or other relevant experience
Experience dealing with multiple stakeholders across the globe.
Experience with program management.
Preferred qualifications:
Experience in a channel and/or business development role.
A “business transformation” and “continuous improvement” mindset and evidence of such a mindset in previous role(s).
Strong interpersonal skills. Demonstrated ability to influence without direct authority and drive change at all levels within an organization. Ability to manage multiple internal and external stakeholders and workstreams.
Excellent written and verbal communication skills
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