Develops and drives the pipeline of business efforts with third party partners that access, integrate and use Digital Relationship Services (for example, third party wallet providers, social media content service providers) by identifying and evaluating digital-physical products and service offerings; analyzing and interpreting the cost effectiveness of each project; assessing fit between a project and the Digital Relationship Services portfolio; proactively engaging in the industry to identify and review new technologies, products, and services that support Walmart's digital-physical relationship objectives in stores; determining impact and usability of new products and services; preparing and presenting project proposals to executives; and negotiating agreements with third-party partners and gaining support and approval.
Oversees third-party integration projects or programs by defining the scope, objectives, and priorities for third-party partner initiatives and activities; working with multiple cross-functional and cross-organizational partners (for example, Global eCommerce, Store Operations, Merchandising, and Marketing) and third-party partners to identify goals, success criteria, assumptions, risks, and known issues with the project or program; coordinating planning activities (for example, business requirements, risk assessment, target date) and assembling program management plans; ensuring tasks are executed as defined in the schedule in order to achieve goals; tracking deliverables and service specifications and addressing concerns with third party partners; managing budgets and costs for projects or programs; managing changes (for example, scope, schedule, costs) to the plans and minimizing their impact; and ensuring product and services enhance the customer digital-physical experience and meet operational performance
metrics.
Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.
Additional Preferred Qualifications
Master’s Degree in Business Administration or related field.
5 years’ experience in retail services, consumer financial services, mobile retail technology, financial technology, eCommerce, or related field
5 years’ experience in technology-enabled third-party services development and integration
7 years’ experience in managing third-party relationships.
5 years’ experience in project management.
Send To A Friend
Posts
