In this role, you will be responsible for building a Robotic Process Automation (RPA) consulting team. As a regional RPA head for North America you will drive advisory services in Robotic Automation technologies to generate business outcomes for our clients.
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Accountable for selling and delivery of Technology Transformation services to clients
Articulating the vision and value proposition to senior level clients (process and automation transformation) specifically targeting clients with global business services and/or SSCs
Contribute to developing and executing on the global strategy for the RPA Consulting practice
Thought leader on Automation and Targeted Operating Model (T.O.M) design and implementation
Implementing standard automation commitments and other financial/operational metrics for client(s)/portfolio(s)
Building strong client relationships by delivering outstanding value through automation
Represent the automation practice in public forums
Mobilizing appropriate resources to deliver Automation programs/projects
Addressing performance, development and deployment issues across the client(s)/portfolio(s)
Ensuring execution across multiple clients
Creates inspiring vision for change
Team Leadership
Driving achievement of sales and revenue targets
Managing recruitment, staffing, people engagement, pyramid, mix, utilization and automation delivery staff
Required Skills /Qualifications:
Straddle multiple roles involved in building a consulting practice including commercial and operating models, business development, client relationship management, team building, mentorship and project oversight
Master’s Degree in computer science, computer information systems, engineering, business, or related field or equivalent experience
In depth understanding of RPA /AI concepts and market
In depth expertise of market leading RPA platforms e.g. Blue Prism, Automation Anywhere, UI Path
Experience in Cognitive Automation technologies highly desirable
Proven experience of design and successful establishment of Automation COE setup within complex global organizations
Experience of technical solutioning and consulting experience in RPA with at least one full implementation completed
Understanding of technology and architecture concepts
Senior level consulting with demonstrable sales success
Creative thinking and mindset, thoughtful judgment
Strong problem solving, analysis, and design skills
Strong business acumen and personal effectiveness
Ability to engage senior client management on offerings, emerging issues in focus sectors (F&A, FS, Customer care, SCM), lead project scope discussions and provide insightful recommendations
Excellent communication (both written & verbal) and presentation skills
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