He/she will have EXPERIENCED ability to:
Lead, guide, oversee complex and multi-faceted portfolio of programs/projects inclusive of project management, resource management, financial management and client management
Break down high level challenges and needs of internal clients into executionable and measurable projects/programs, create roadmap and sequence projects
Proactively identify, manage and mitigate issues/risks
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Apply critical thinking in solving problems and challenges
Analyze data and processes to identify gaps and opportunities for improvement and summarize findings in executive reports
Provide appropriate level of project/program reporting to all stakeholder levels, leveraging the appropriate tools
Conduct business development and proposal development in order to grow portfolio of projects
Apply consultative thinking and mindset to advise stakeholders
Think both strategically keeping big picture strategy in mind, as well as be able to execute at the tactical level
Understand SLAs, KPIs, benefits tracking
Ability to understand and develop business cases
Understand all GPMO offerings (change management, operational optimization , M&A integration, technology implementation)
Leverage MS suite of products to develop high quality project/program deliverables
Inspire others to passionately pursue excellence in delivering on vertical and individual goals and objectives
Lead and management own team, internal clients and other key stakeholders within CBRE matrix organization
Make a key contribution to the development and evolution of own area’s strategy, while keeping the interests of the wider company in mind
Effectively considers and incorporates practicality of operational implementation
Perform individually and in a team and to recognize and leverage the team's strengths and abilities appropriately
Be a skilled communicator and presenter and continually develops ability to communicate with impact, persuade and influence, experimenting with different styles and approaches of delivery.
Proactively define key stakeholders for timely and appropriate communication activities leveraging the most effective delivery method.
Be passionate about learning and takes ownership of personal growth and development
Ask for feedback, receive feedback and put plans in place to close gaps accordingly
Coach a team and develop and execute tailored coaching plans that reflect the individual needs of team members
Conduct performance reviews
Conduct opex financial planning and management
Manage and oversee budget
Analyze complex business/financial data and make key decisions based on this data
Identify resource needs for unit
Have the ability to recruit and interview effectively
Determine recruitment strategy for unit
Make key taffing decisions for unit
Set vision and short term and long term goals to continoulsy evolve the unit to the next level
Stand up and over see departments
Understand GBS and SSC models
Have knowledge of organizational design/restructuring methodologies and best practices and leverages them to lead/deliver programs/projects as applicable
Have knowledge of process design/improvement methodologies and best practices and leverages them to lead/deliver programs/projects as applicable
Have ability to educate global leadership and other stakeholders on right sourcing and process design practices
Deep experience with projects/programs requiring the transitioning of FTE from/to various locations
Have knowledge of optimization impact on people, processes and technology
Develop, deploy, and enhance the framework, methodology, policies and procedures for operational optimization projects/programs
Qualifications
Strong experience from a premier consulting firm or within a complex, global company with a proven track record
Degree from a four-year college or university, an MBA preferred. With an emphasis in either Finance, Business Administration, Economics, Information Technology or related field
Strong analytical skills: ability to synthesize quantitative and qualitative information to support complex business hypotheses and data driven decisions
Minimum five years of demonstrated experience in working with and engaging large-scale projects in relation to process optimization and right sourcing/organizational restructuring work
Ceritification in process optmization preferred (e.g. Lean Six Simg, Kaizan)
Certification in Outsourcing preferred
Requires "EXPERIENCED" knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department/division budget.
Proficient in Microsoft Suite applications including: Word, Excel, Power Point, Outlook, MS SharePoint MS Project and Project Server.
Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action. Ability to solve advanced problems and deal with a variety of options in complex situations.
Transparent and accessible leadership style with strong influencing skills and the capability to earn broad-based credibility with internal and external shareholders
Results driven, develops ambitious goals and establishes clear priorities and responsibilities to achieve them, managing projects, activities and resources effectively
Experience working in/leading teams with diverse backgrounds, skill sets and points of view
Excellent verbal and written communication skills with the ability to adapt messages to a broad range of audiences
Strong work ethic and a high sense of urgency with the proven ability to succeed in a fast-paced and dynamic environment.
Ability to work well under pressure with proactive approach including managing multiple deadlines and changing project scope/direction.
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