The position is responsible for solving complex business problems as part of the Media & Technology Services (MTS) organization in support of the global corporate systems portfolio. This portfolio includes, but is not limited to, human resources and payroll, legal, collaboration technologies, corporate portals and enterprise cloud applications including Service Now. As an experienced Business Analyst, this position will define project scope by working closely with domestic and international business stakeholders to identify, clearly articulate and prioritize requirements while driving process optimization and improvements.
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PRINCIPAL RESPONSIBILITIES:
Lead business analysis activities for large scale and complex projects that may impact multiple business areas
Address complex processes, involve significant process analysis and redesign, apply new technologies and involve the integration of multiple systems
Develop project plans, manage the project schedule and budget to meet deliverables, assign work to project staff, manage the scope and reporting, and ensure quality of the deliverables
Resolve conflicting/competing needs from different areas of the business, tactfully, and in a way that satisfies all parties
Lead process improvement efforts that employ new technologies to enhance business performance
Assist in evaluating new technologies that may enable business success
Ensure system and business requirements are met by monitoring available metrics and collecting feedback post-implementation
Provide recommendations to users on appropriate solutions, along with guidance concerning the business implications of application development projects. Manage very large sized projects or programs that may include the integration of multiple project teams
May lead the development of RFP/RFI process
Ensure that ongoing support for installed systems is provided to the business
Meet with senior business partners on a periodic basis and provide status updates/feedback to VP, Global Corporate Systems
Basic Qualifications
Candidates will possess 8+ years of relevant experience with 5+ years Business Analysis experience working on complex projects or programs in a large, corporate environment –media experience preferred
Strong background managing programs/projects involving one or more of the following: contract management systems, rights and licensing systems, data mapping programs, HR/benefits systems
Running projects using traditional waterfall approaches, as well as running agile projects or converting waterfall projects to agile.
Coordinating cross-functional teams in a large enterprise
Creating and delivering executive-level summary reports and presentations
Interacting with executive management
Business analysis and documentation experience required
Advanced experience with Windows Office applications
Additional Qualifications
Bachelor's Degree in Computer Science, Engineering, Business or a related discipline; MBA preferred; CCBA certification desirable; PMP/Agile certification desirable
Excellent organization, communication, and facilitation skills - able to interact with all levels of management, specifically with senior level executives across varying functional areas of the business
Strong working knowledge of the work processes for assigned area(s) of the business including how systems are used, how information flows, how decision are made, etc.
Negotiation and conflict resolution skills; ability to create an open environment where conflicts can be aired and resolved objectively
Possess a strong understanding of project management methodologies, tools and techniques
Strong interpersonal and communication skills, including written, oral, and presentation skills to work with team members, peers, and business partners effectively
Ability to instill trust; motivate and work with other people
High level understanding of technical concepts as related to the online and broadcast industry
Superb written and verbal communications and presentation skills
Strategic thinking
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