As a member of the Technology organization you will be part of the team that serves the needs of Santander Bank, N.A., including products and services for personal, business and corporate customers. Our people are at the heart of everything we do. We are committed to teamwork, and we encourage collaboration and innovation to be a smart, customer-focused and solutions-oriented organization
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The Technology Project Director will be responsible for the delivery, design and implementation of systems and improvement measures for the bank; The role structures the work approach, drives clarity on scope; monitors milestones, objectives and deliverables and tracks execution. This role requires, with the support of a more senior leader, the ability to multi-task to keep a few initiatives on track simultaneously, facilitates consensus among multiple teams (retail, corporate, ops, marketing) and stakeholders to ensure work can progress in a timely manner and delivers ed business results. Scope of responsibility is a product family or channel.
Mentors more junior team members,Participates in the definition of business priorities and remains connected to external forums, vendors, other banks of the group and Corporate
Designs new solutions based detailed analysis and validation
Designs the processes with and end-to-end perspective starting at the channel/ customer, which entails discussions with several areas of the bank such as compliance, risk, and provides requirements to Operations on for the operational processes
Financial impact estimate (e.g. investment required, new FTE required, vendor cost savings
Identifies improvement opportunities through a variety of sources: field visits, discussions with executives, analysis of current processes.,Implementation planning: defining the overall timeline and mobilizing resources
Leads the implementation: manage implementation teams, report progress to executive level, makes necessary adjustments to the designed solution
Manage the relationship with the business line Management for his/ her scope of work as well as other stakeholders such as compliance and legal
Monitors the production of factories based on SLAs (Service Level Agreements) and controls as well as their overall activity and proposes improvement and corrective measures
Understand the business needs and priorities and, based on those, contribute to the manufacturing plan for the unit
Qualifications
Bachelors or its equivalent in Business; MBA preferred
Between 8-12 years of impeccable track record in any financial institution; management and/or business consulting position
Advanced Microsoft Office (Outlook, Word, Excel and PowerPoint)
Analytical skills; ability to gather and analyze complex financial and operational data and to develop advanced models in Excel
Excellent communication skills; ability to present/ facilitate discussions in large audiences
Excellent project management skills
Very detailed banking knowledge, in one or two areas (retail branch or operations)
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