We’re seeking a team of product leaders, thinkers, and innovators who are completely focused on transforming the journey online and offline for one of the world's most recognized and beloved brands.
This role demands a relentless focus on the customer, attention to every design detail, understanding of key technical principles, excellent product judgment, and an unwavering ability to execute against the company's vision.
This position will be based in San Francisco
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What you’ll be doing:
· Product managers selected for this team will be responsible for delivering an incredible mobile experience that achieves both business and customer needs
· Understand and work tirelessly towards McDonald’s vision for the business as a whole, our vision as a Global Digital team, and the strategy of your local market partners
· Clearly communicate product plans and benefits across a broad range of stakeholders (marketing, operations, communications, etc.)
· Drive the definition and execution of product go-to-market in partnership with the Global Digital Engagement team
· Establish and drive against both qualitative and quantitative goals
· Lead customer evangelism to develop capabilities by understanding customer needs, defining customer requirements, articulating the customer journey, and defining minimally viable products
· Collaborate across multiple internal and external stakeholders to champion and create a unified product experience.
· Work with your analytics partners to source and inform your product strategy and decisions—and be prepared to actively source and embrace unapologetic market and customer feedback
· Define, develop, and maintain roadmaps for both existing and new McDonald’s digital products that deliver against customer and business goals.
· Inspire creative thinking and bold action within your team and business partners to turn innovative ideas into real products
· Collaborate with engineering, product, program, and regional digital marketing teams to prioritize the backlog as you collect new insights
Minimum Requirements
Experience we are looking for:
· Demonstrated skill at project and product planning, including product definition, feature prioritization, trade-off processes, and roadmap creation required, (digital background preferred)
· 5+ years experience in delivering successful digital products: You’ve directly impacted or are responsible for them
· Amazing attention to detail across business, technical, and design requirements
· You are an amazing team leader and coach that creates an enviable team environment
· Ability to translate customer needs and data within the market into what it takes to deliver (e.g. requirements, costs)
· Strong collaboration and communication skills: As a global product leader, you are able to combine an understanding of the local market needs with a global business perspective to define relevant digital product priorities with clear, concise recommendations
Passion for great products: You are absolutely obsessed with building amazing products and setting the bar for the next wave of customer experience
· Experience working with both local and global organizations, either as a market representative or in a corporate role
· Passion for the challenge of bringing to life digital products in an environment where every product decision has a direct impact our billions of customers, restaurant crew, and business operations around the world
· Demonstrated ability to work in a fast paced, environment while managing competing priorities
· Demonstrated ability to conceive new products and opportunities, evangelize them, and drive success within the business
· Demonstrated ability to develop trusted relationships that enable collaboration and to lead multi-functional global teams who may not report directly to you
· Bachelor’s Degree with a technical discipline or equivalent work experience required
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