Job Description
The Director of Sales has direct oversight of the Sales, Marketing and Events operations of the hotel. The Director of Events reports to the Director of Sales. This position is responsible for the Sales, Marketing, and Events Budget/P&L, revenue forecasting, advertising, developing and writing business plans, and ownership meetings. Communication and organizational skills are of the utmost importance.
The Director of Sales is responsible for the supervision of sales managers, events managers, trainees, interns, and administrative staff. Additional responsibilities include the recruitment and hiring of sales colleagues, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues. The candidate must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention and acquisition of accounts. The Director of Sales reports directly to the General Manager.
As a member of the property's Leadership Committee, the Director of Sales is a highly visible role with exposure to Senior and Corporate leadership.
Sales
6 years or more of progressive hotel Sales experience required (typically with Hyatt)
3 years or more of experience as a Director of Sales required
Resort Sales experience preferred
Event management experience preferred
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
Demonstrated history of success
Results driven, energetic, and focused
Service oriented style with professional presentations skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills in English
Must be proficient in Microsoft Word and Excel
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