Director - Engineering - Bigcommerce - San Francisco

Job description
Bigcommerce is a global leader in ecommerce software. Over 50,000 merchants depend on our Software-as-a-Service (SaaS) platform to power their online storefronts.

We’re looking for a highly qualified Director of Engineering that can help us scale the team. This leader will be responsible for delivering new product features while driving the technical direction of our stack. Our ideal candidate has a bias to action in leading engineering teams, pushing projects from conception to production.

The Director of Engineering will need to balance of the following: driving our aggressive product roadmap, improving the performance and stability of our system, and introducing engineering best practices into the organization.

Success in this role involves managing multiple concurrent projects and coordinating with teammates and stakeholders in Austin, Sydney, and San Francisco.

This is the opportunity to join the leadership team at a rapidly growing, well-funded, pre-IPO company that has one goal: to Democratize Commerce for Every Small Business On the Planet.

Think Big. Join Bigcommerce.

Day to day responsibilities will include some/all of the following:
Hire a high-calibre team of front-end, full-stack, and backend engineers in San Francisco.
Lead and inspire your team to build the best e-commerce platform on the planet.
Work closely with the VP of Engineering, Head of Operations, Head of Quality Engineering, Principal Architect and other engineering leaders to drive our technical roadmap and service delivery.
Collaborate with PM, engineers, and stakeholders in all three of our corporate offices.
Ensure that technical decisions support our goals of quality, performance, scalability, reliability, availability, and security.
Anticipate changing priority and complex team dynamics, and be proactive in providing solutions.
Guide teams to make sound decisions on design and implementation of platform features.
Drive efficient and effective software development process to rapidly deliver high quality software.

Desired Skills and Experience
Qualifications:
Demonstrated ability to rapidly grow and lead a team of engineers in a fast-paced startup environment.
Minimum 7+ years of professional work experience working with web and internet technologies.
Minimum 3+ years managing an engineering team.
Experience building or managing distributed and/or SOA architectures.
Experience with SaaS platforms or Cloud Computing highly desireable
Solid UNIX / LAMP knowledge (ideally 2+ years working experience with PHP, MySQL, and Linux)
Prior hands-on experience as a software engineer developing systems at scale.
Prior experience at a commerce software company is a plus.
Experience with Agile methodologies, in particular SCRUM, XP, Kanban
BS/MS in computer science or equivalent experience.

Other crucial skills:

Have an excellent ability to communicate and to coordinate
Will speak up when something just doesn’t feel right w/productive feedback
Can read and understand code. Ability to find application weaknesses.
Have excellent problem solving, critical thinking and debugging skills.
Has strong bias to action. Gets shit done.

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