Job Description
Directs and manages compliance programs for US Card organization. Exercises judgment and influences senior business managers and peers to ensure knowledge and enforcement of compliance regulations and programs, balancing business strategy with appropriate risk management controls.
Works with Compliance senior leadership to develop, implement and communicate Corporate Compliance's mission, goals and strategies.
Provides oversight and input into independent LOB Compliance assessment and has ownership to ensure accurate State of Compliance assessment.
Drives issue management and resolution for Compliance issues.
Proactively manages the relationships with regulatory agencies, external consultants and other internal risk management groups, particularly Operating Risk and Audit.
(1) Senior manager role with Compliance team. Location is Domestic, but will also integrate across US, Canada and Europe for consistency where appropriate. LOB specific role with ability to strategically assess cross LOB impacts between Segments, Channels and Products.
(2) Challenges and complexity: responsible to perform independent assessment and evaluation of risks to which the LOB and key initiatives are exposed, ensure implementation of measures to prevent, eliminate or mitigate those risks and to monitor outcomes. Identify key risks, tracking action plans and escalate gaps and delay in remediation. Exercise judgment and influences LOB partners to ensure adherence to policy and regulatory requirements while maintaining an appropriate risk and reward balance. Directs Compliance staff and peer to participate and analyzes projects and/or initiatives within the LOBs.
(3) Strategic Impact: responsible for assessment, implementation and communication of Compliance mission, goals and strategies. Proactively manage relationship with LOB senior leadership team, regulatory representatives and other internal risk partners. Provide the Independent Compliance perspective required by Regulators.
(4) Success metrics: input required
Responsible for Compliance guidance, oversight and assessment for key complex Line of Business groups by functions/segment/processes. Participate in all process and governance routines to provide Compliance guidance and assessments, integrate into process reviews to determine impact, ensure clarity and communication regarding any regulatory changes, drive independent assessment, identify gaps and support testing and monitoring prioritization, evaluate and approve training and communication documents, provide input and content for State of Compliance and issues identification/resolution activities and hold LOB accountable for compliance. Provide central point of contact for LOBs and stakeholders for Compliance- interface with key Compliance partners- i.e. AML, Privacy etc to provide consolidated views of Compliance for teams supported and integrated view across all areas impacting that LOB.
Responsible to lead the necessary routines for: (1) Compliance/Regulatory Issues Management and (2) LOB State of Compliance
Skills
Required Experience includes Consumer Compliance, LOB Risk and/or strong Operational Management. Regulatory knowledge and interface experience, knowledge of business, channel or segment supported. Demonstrated stakeholder experience with ability to influence and drive LOB decisions related to Risk mitigation. Experience in LOB is an advantage.
Consumer Banking Products or Operations, Six Sigma, Compliance, Global Risk Management, Audit, External Regulator Interactions, Operational Risk, Brand/Reputation Risk, Project/Program Management of large/national scope
Degree in Business, Finance. or related field.
Six Sigma certification and experience
Required location is Charlotte, NC or Wilmington, DE
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