Job Description
Description
Organization: Business Process Outsourcing
Location: Negotiable (Washington, DC; Los Angeles-CA; Philadelphia, PA; Houston TX; New York NY; Chicago-I; Phoenix, AZ; Seattle-WA)
Business Process Outsourcing (BPO) helps clients develop and deliver business process innovations with cutting-edge outsourcing services. These services transform enterprises and deliver high performance at lower costs. We offer a full array of business process outsourcing services founded on operational excellence and cost effectiveness.
Our BPO resources can expect to:
• Receive ongoing training to build and extend professional, technical and management skills in all areas
• Enjoy our comprehensive and generous benefits package
The Commercial Analyst will support the Commercial Manager on global contract negotiations and deal structures during the sales process.
Essential Job Functions:
• To highlight key risk and provide alternative deal shape and commercial terms to improve the risk profile or pricing through the sales process.
• To ensure that the operations understand the contractual commitments related to the deal shape and commercial terms prior to the final contract negotiations
Responsibilities:
Responsible for assisting in the development of the deal analysis and preparation of the deal review analysis
Provide recommendations to commercial manager on what commercial levers and various contract/business terms and provisions may be utilized to improve the profitability of BPO deals
Identify potential compliance risks for governance and change control processes for new or additional services, re-pricing or re-negotiation of services within BPO
Assist in ensuring uniform and consistent commercial practices are understood and utilized across all operational entities where BPO supports services
Assist on special projects related to improving pricing, commercial terms or deal shapes within BPO or providing sales tools and templates related to the deal shape or commercial terms
Participate in deal shaping and commercial discussions for new work with the client on Business Process opportunities
Responsible for tracking all deals working on to ensure deadlines are met and that all action items are completed from deal reviews
Prepare adhoc reporting as needed which may include analysis of CCI, price per FTE, COLA, FX, Legal Terms, Transition, Competitive Price Results, etc.
Analyze existing EAC adjustments to provide recommendations for improvements in deal review process
Qualifications
Basic Qualifications:
• 3 years of experience on pricing and financial responsibility on large complex outsourcing contracts
• Bachelors Degree in Finance, Accounting, Economics or Business Admin
• A minimum of 3 years in contract negotiating experience
• A minimum of 3 years of experience in deal shaping and/or BP outsourcing implementation
• A minimum of 1 year of BPO Outsourcing Contract experience
• Demonstrated successful decision making working with minimal supervision
• Ability to escalate issues, push back on noncompliance and apply standard procedures to ensure accuracy of output
• Strong Microsoft Office Skills
Preferred Qualification:
• MBA preferred
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