Director Store Winn-Dixie Fernandina Beach

Job description
The store director will effectively lead, manage and develop overall store operations and team members to execute best practices and maximize sales and profitability. This role will create a shopping and working environment that exemplifies the company's commitment to and vision of service, quality and neighborhood partnerships. This position will create a strong company bench by identifying and developing individuals' skills and abilities.



Primary Responsibilities

Communicate and lead teams to deliver the company's vision, goals, expectations
and policies while maintaining open communication channels for ideas, suggestions
and feedback.
Empower teams to deliver a great shopping experience.
Delegate authority, responsibility and accountability to managers and create a
coordinated, motivated management team.
Demonstrate and role model exceptional customer service exceeding customer
expectations; ensure team members greet, assist, provide efficient service and thank
customers in a prompt, courteous, friendly and business-like manner in order to
promote the company image as a service-oriented operation.
Analyze P&L for business opportunities and to create appropriate action
plans/strategies; evaluate store conditions and operations to determine strengths and
areas for improvement; reinforce strengths while developing and implementing
improved practices and procedures.
Monitor and analyze the internal and external business environment and manage the
store's competitive response.
Communicate with district director to cover the status/progress of store operations
and management team.
Manage the fiscal budget, in-stock, inventory, shrink, expenses including labor and
supply management and cash control with a high level of integrity, urgency and
responsibility and within the best interests of the organization.
Maximize sales and profits by ensuring effective display and sales techniques,
efficient ordering, scheduling and work planning to department managers and team
members.
Ensure each department's signing and merchandising reflects the preferences of the
local customer base and overall value message.
Manage facility assets including promptly addressing maintenance and safety issues
and daily maintenance of floor conditions.
Ensure store operations are consistent with all aspects of federal, state and company
health, safety and sanitation codes.
Recruit, interview and hire the best-qualified applicants through pro-active and
consistent recruitment techniques, within company established compensation
guidelines; ensure new team members receive proper orientation and training.
Ensure adherence to all state and federal employment laws and company policies and
procedures regarding team members through partnership with human resource and
legal department support staff.
Manage, support and develop managers through feedback, praise, and recognition;
conduct weekly meetings to discuss departments' progress, financial results,
recommendations and training enhancements.
Measure team member results and conduct regular evaluations of direct and indirect
reports; evaluate management team and store team members to determine areas that
require additional training.
Manage with a positive leadership style, provide an open door atmosphere and
ensure fair and consistent treatment in employment decisions and in administrating
discipline, to promote positive team member morale.
Train and coach department managers on all KPIs, product processing, customer
service, product knowledge, suggestive selling, safety and sanitation; ensure
department managers effectively communicate and train their department team
members.
Provide guidance in product and supply ordering, equipment setup, department
organization and vendor assistance.
Use initiative, ingenuity, creativity and good judgment to act on opportunities and
issues as they occur within the store location; teach and advise department manager
on sound decision-making principles and application in daily operations.
Demonstrate a thorough and continually updated knowledge of store operations and
seasonal and market trends in order to provide expertise and assistance to all
departments.
Ensure the location is properly stocked and merchandised in accordance with the
needs of the community; educate team members on the effect of market area
conditions and seasonal variations on product and sales.
Manage neighborhood partnerships by leveraging corporate resources and
strategies; develop and maintain a positive image by participating and partnering in
community events.
Establish and maintain a professional working relationship with customers, team
members, schools, vendors, suppliers and regulatory agencies.
Ensure all policies, programs and directives are communicated and executed in a
positive and timely manner.
Perform other job-related duties as assigned.
Critical Competencies and Skills
People Merchant and Brand Business and Results
Builds Trust & Loyalty
Builds Partnerships & Teams
Communicates with Impact & Candor
Leverages Diversity & Ensures Inclusion
Coaches & Develops Others * Drives Customer Focus
Facilitates Innovation
& Change
Executes Operational
Decisions * Inspires Achievementof Results
Displays Business & Financial Acumen

Minimum Qualifications

High school diploma or equivalent.
Must be at least 21 years old.
One (1) year experience as a BI-LO Winn-Dixie assistant store director or two (2)
combined years consistent achievement of highly distinguished business results as a
service and center store area manager; or five (5) years management experience in
supermarkets, retail, restaurants, hotels or general business.
Must be able to comply with management guidelines schedule.
Possession of Food Safety Certification or the ability to obtain same within 180 days
of placement.
Compliance with all company policies and procedures.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.

Preferred Qualifications

Bachelor's degree in business or related field; or equivalent experience.
Consistent achievement of highly distinguished business results as a BI-LO Winn-
Dixie assistant store director in multiple locations with varying volume levels; or three
(3) years proven leadership as a store manager.
Supermarket background.
Demonstrated strong customer service skills, effectively addressing customer issues
and controlling business impact.
High standard of integrity and reliability.

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