This person will support logistics operations for Facebook infrastructure with a focus on global oversight of inbound hardware into all our sites including data centers, points of presence (POPs), corporate offices, labs, emerging tech sites, warehouses, vendor sites, and a variety of virtual and staffed locations. The logistics PM will be responsible for ensuring operational receiving effectiveness in an ever-changing landscape. This person needs to constantly engage, build, and maintain strong communications and relations with a variety of internal stakeholders (engineers, technical PMs, procurement, sourcing, finance, accounting, accounts payable, compliance, etc.) as well as external / third-party stakeholders (such as 3PL’s, carriers, vendors, third-party warehouse personnel). In addition, the logistics PM role will require global month-end-close coordination across all of our sites with finance at a tremendously high level of accuracy. Other duties include oversight and triage of all problematic inbound asset file and serialization details. The capability to consistently obtain and analyze data, construct metrics, learn and navigate a variety of systematic tools and platforms, and resolve receiving blockers will be crucial. The ideal candidate will be a quick learner, proven team player, positive attitude, and customer-service focused. This position is based in Menlo Park, CA.
Develop, enhance, and sustain effective processes to enable on time and compliant inbound receiving globally.
Responsible for identifying process gaps, raising awareness, developing solutions, and troubleshooting across infra spaces where hardware inbounds.
Collaborate with key customers such as engineers, technical PMs, procurement, sourcing, finance, accounting, compliance, and field execution teams to compile new and changing logistics needs.
Collaborate with vendors, carriers, 3PL’s, 4PL’s, transportation and warehousing teams to enable speedy and compliant receiving per customer needs.
Support removing blockers in an end-to-end Procure-to-Pay workflow and provide visibility to opportunities while supporting short-term fixes.
Oversee and ensure consistent and near-flawless global month-end-close coordination with Finance and SOX compliance teams.
Monitor, root-cause, and triage all inbound asset file (ASN) and serialization details to enable accurate and complete asset receipts. Implement fixes, prevention measures, and process enhancements.
Primary point of contact for any receiving issue escalations and queries to ensure proper recording of receipts on our books and appropriate vendor payments.
Obtain and analyze data, develop and enhance metrics, compile and construct impactful reports that show overall receiving health.
Minimum Qualifications
Bachelor’s in technical or business related field with at least 3 years’ experience in business analysis / program management.
Understanding of Supply Chain (Procure to Pay), Logistics, Asset, Compliance and Audit (SOX) processes.
Experienced in cross functional collaboration across multiple teams with ability to build and maintain relations with key stakeholders
Project management skills with the ability to shift priorities and thrive in chaos.
Must be analytical and results focused with the ability to problem-solve, process map, and conduct gap analysis.
Attention to detail, and interpersonal skills
Occasional domestic and international travel may be required
Preferred Qualifications
Strong proficiency with Oracle, Excel, PowerPoint, Data loaders, SQL. Advanced system querying and modeling experience
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