UX Researcher Intern/Co-op Facebook Menlo Park

Job Description: • 2-minute read •
As a UX Researcher, you will work closely with product teams throughout the design process to identify opportunities for research, choose the appropriate methods, conduct the research and analyze and present results. Your toolbox should consist of both qualitative and quantitative methods, such as expert reviews, user tests, and journal studies, as well as experiments, surveys and A/B testing. Experience with log analysis or statistical analysis is a plus

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As a partner to product design teams, you should have strong communication skills, drawing on your experience with design to describe and sometimes mock-up suggestions in research reports. While your main focus as a UX Researcher will be to investigate specific products and interfaces and work closely with product design teams, we also focus on larger usability and content issues across the site. As a result, you should have a strong understanding of social media, good product instincts, a creative approach to research design, and a bold, entrepreneurial attitude. Currently hiring for locations in California, Seattle, and New York.
Responsibilities

Conduct user research on multiple Facebook products and experiences
Collect and analyze user behavior data through a variety of channels, such as user testing, semi-formal interviews, observation, surveys, A/B testing and log analysis
Work cross-functionally with Design, Product Management and Engineering to incorporate user-centered research at all stages of the product cycle
Proactively design studies intended to understand user behavior and attitudes
Collaborate with Content Strategy to measure the impact of copy changes
Study and analyze the user experience on the site through a wide variety of qualitative methods
Recommend and run appropriate A/B tests (or other) to measure the impact of site changes
Effectively communicate results and illustrate suggestions to product teams through clear writing
Minimum Qualifications

Pursuing a PhD in HCI, social computing, Information Science or related social science field, or MA/MS in these areas with prior related industry research experience
Experience in conducting UX research, experience conducting applied and/or product related research is a plus
Clear communicator
Must be returning to school for at least one semester/quarter post internship Detail oriented and able to manage multiple projects simultaneously
Experience working with User Experience teams
Excellent command of qualitative and/or quantitative research methods

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