Director Information Security Incident Management American Express Phoenix

Job Description: • 2-minute read •
The American Express Incident Response Organization is responsible for detecting, responding, and investigating cybersecurity incidents affecting the company. This group is on the forefront of detecting incidents and coordinating response across the enterprise. The Director for Incident Management is responsible for: •Leading the Security Operations Center’s 24X7 Incident management team.

•Responsible for development of incident response playbooks, team training, and monitoring of American Express’s security infrastructure to detect & contain cyber incidents. •Directs and develops incident analytical products (ex: Incident Reports, Incident Root Cause Analysis, Cyber Threat Intelligence Findings) •Develop operational security metrics, identify incident trends, and propose recommendations to reverse emerging incident trends to key partners across the information security organization. •Responsible for incident containment and partnering with peers across the American Express Technology organization to protect the company from cyber-attacks. •Continually drive operational efficiencies that enables rapid incident response. •This position requires being on-call 24X7. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Qualifications

Demonstrated experience in managing a 24/7 global incident response team and leading cyber crisis response teams. Direct Experience with Archer Incident Tracking System, Security Analytics, and security infrastructure (HIPS, IPS, Firewalls, Proxy, etc.) BS/BA Degree required in Information Security, Computer Science, or STEM CISSP or CISM or GIAC preferred.

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