Responsible for directing and implementing the strategic and financial operations of all Engineering Departments by creating budgets, providing strategic operational direction effecting the entire enterprise, and ensuring organizational effectiveness. Monitors compliance with corporate and division customer service standards, policies, and procedures. Implements and promotes a customer-driven service culture. Acts as a champion through continued focus on proactively identifying and addressing processes impacting engineering. Provides leadership and direction for diverse and complex functions. Contributes to the development of the organization's business strategy. Interprets business strategy and develops organizational objectives to align with this strategy. Typically manages multiple teams of professionals.
Core Responsibilities
Organizes technical and engineering budget and manages all expenditures and capital projects associated with the technical department to operate within budget guidelines.
Facilitates technical and engineering leaders to meet goals and projects.
Monitors technical performance to comply with all industry and Company technical requirements.
Facilitates regional services, ensuring governmental and franchise demands are met effectively and efficiently through organizing, planning, scheduling and dispatching of staff and equipment.
Ensures competence and continuity of qualified staff through optimum selection, development, appraisal and motivation techniques in accordance with the system EEO policy and appropriate policies and procedures.
Functions as Chief Technical Resource to leadership team to assist in technical and engineering planning and decision-making.
Develops and maintains good relations with public and governmental agencies.
Ensures that industry standards are consistently met and that technical operations comply with Company, OSHA and other applicable safety programs.
Meets all quarterly objectives associated with position.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Job Specification
Bachelors Degree or Equivalent
Field of Study: Engineering, Computer Science
Generally requires 12+ years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer
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