Plans and directs pre-sales systems/applications engineering activities in assigned area of responsibility. Provides the technical resources to optimize sales volume and to ensure customers have the maximum opportunity for successful application through systems/applications engineering services. Provide coordination and technical expertise in the facilitation of product/service design and implementation. Has technical expertise in a combination of voice and data networking fields that provides significant proficiency in both technologies. Ability to handle large accounts, including ability to designate appropriate Systems Engineering resources to enable continual growth of the business.
Must have excellent skills in critical account management. Span of Control: 3-10, This position/level is only to be used when the management of Senior Managers is required.Education: Typically requires BS/BA (EE/CS) or equivalent. MBA preferred. Avaya and Industry certifications are highly desirable. Experience: 15+ years related experience in data networks, telephony systems & applications, unified communication applications and services, call center systems and related applications, related tools, testing systems, services. Has 10+ year of leadership/management experience and/or or demonstrated leadership track record of technical teams. Note: This position reports to a Theater Vice President and VP Sales Technical Operations. This position must be approved through a nomination and selection process prior to official promotion to SE Director.
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