Thursday, February 06, 2014
Senior Director - Client Partner - Life Insurance - Cognizant Technology Solutions - Boston
Job description
Cognizant’s Insurance industry team is seeking a talented Client Partner to join its growing organization and manage the overall relationship for key insurance clients based in Dover, New Hampshire. Candidates must either reside in the area, or be willing to relocate. We will provide relocation assistance.
Client Partners play a key role in our growth and are tasked with rapid business expansion within their assigned accounts, including growing a select client cluster with clearly established top line and bottom line targets, and being able to sell new service offerings and solutions to the client cluster in order to achieve targeted results.
Client Partners are responsible for:
Establishing and managing the overall client relationship with key decision makers.
Establishing and building "trust" and leveraging client context by understanding client's overall business goals.
Positioning Cognizant as a Strategic IT partner and identifying avenues for Cognizant to implement IT solutions.
Directing and managing the overall client relationship to include work quality and customer satisfaction.
Managing the account teams (account mgmt and project mgmt) to meet and exceed client expectations.
Contributing to new business development efforts, partnering with sales teams, to enhance and broaden the relationship in existing clients, and to create new logos within the vertical.
The Client Partner should be comfortable in groups/teams and be able to both lead and follow. Must bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems and solutions. The Client Partner will be held accountable against Measurable Revenue/Profit Growth within set timelines.
Desired Skills and Experience
Candidate Qualifications:
A minimum of 15 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm.
Experience with the global service delivery model.
Proven track record in client relationship management, business development, and sales.
Past experience managing a client P&L of at least $50 million dollars, including reporting and metric assessment for the account.
Possess life insurance expertise.
Exposure to new and emerging technologies – eCommerce, mobility and analytics
Have a strong background in a project environment and application development.
Strong understanding and knowledge of and impact of insurance industry trends.
Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions.
Specialized knowledge of industry analytics and is able to use trends to forecast and provide inputs within the organization to come up with right solutions
Bachelors Degree.
Preferred Skills:
The candidate must bring in experience, insight, and credibility in the life insurance domain.
Excellent problem solving, communication, and client management skills are essential. This role requires strong leadership skills and demonstrated capabilities of being a thought leader. The candidate must be able to work in a dynamic, entrepreneurial environment.
Candidates must have a proven record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels. They must be comfortable presenting to C-level executives, and senior business and technology leaders, and must be persuasive and influential.
Should be able to conceptualize, analyze, create blueprint for business transformations and present solutions in the insurance domain
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