As a Director of Program Management for T Brand Studio, you will be a key member of T Brand Studio’s leadership team, reporting to the General Manager of T Brand Studio and responsible for managing a department of 15 talented professionals and playing an integral role in Studio operations. You are a key partner to the broader Advertising organization including the Sales, Strategy, Audience Insights, Campaign Management, Ad Innovation and all other key creative functions in the team.
By nature of your talent and experience you are able to install, improve and champion our working process in effort to constantly improve project performance, profitability and client communication and satisfaction.
PERSONAL CHARACTERISTICS
Leader
Mentor
Effective communicator
Incredibly organized with a strong business acumen
Seamless collaborator within and across disciplines
A beacon of calm
A skilled negotiator
Proactive planner, thinking three steps ahead
A teacher and a student
An excellent client relationship manager
A champion for your team & discipline
Process driven but still fexible to evolving business needs
KEY RESPONSIBILITIES
Leadership & Management
Strong leadership, able to effectively present information to interdisciplinary teams and talent as well as to clients at all levels
Leads and mentors a team to become master planners, taskmasters, communicators, project doctors, risk mitigators, precise estimators and incredible facilitators of multidisciplinary talent.
Constantly evaluate workflows and process to ensure ongoing optimization and improvement across the discipline and cross-departmentally
Train and mentor the Program Management and Production teams
Ensure the team receives coaching and has a professional development plan in place
Build a strong and supportive team culture while championing independence
Build an effective team management plan including project reviews, constant learning and feedback loop
Organize monthly workshops for the PM team to further their knowledge and promote learning across the discipline
Partner with Resource Manager to identify strategic and efficient workflows and team resourcing (in-house and freelance talent)
Partner with Resourcing Manager to ensure we have a stable of freelance talent that can meet cross-departmental needs on a project-by-project basis
Educate your colleagues in Sales, Creative and Strategy to create advocates for the process outside of your discipline
Train and mentor your team on account management best practices, including partnering with Sales to create sustainable account growth, revenue diversification and profitability, overall client relationship health, and client retention
T Brand Process
Manage and recommend enhancements to the project management and production process, including collaboration with other disciplines within the NYT Advertising team and consistently evaluating our existing processes based upon past learnings
Introduce new PM processes, technologies, techniques, platforms and vendors to colleagues
PREFERRED EXPERIENCE
A proven leader who is seen as a peer amongst VPs and SVPs within your organization & with clients
Experience within a digital creative agency and a digital-first media company
An understanding of media sales and the media selling process
Experience defining and leading complex, multi-location and multi-discipline projects
Demonstrated experience in scoping and defining never-been-done-before initiatives and partnering closely with Sales, Creative and Planning to implement
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